Experience

BAYTOWN FAMILY CLINIC

• United States
• Medical Practices
• 1 - 100 Employee

• IT Consultant

  • Aug 2015 - Present

  • Installs, maintains, and repairs workstations, servers, and interrelated equipment • Set up and secures wireless networks including TCP/IP routing and firewall configuration • Completes company-wide migration from Windows 8.1 to Windows 10 • Configures and replaces equipment as needed, such as, VOIP Phones, Printers, CPUs and laptops • Conducts on-site diagnostics, repairs and delivers the product meeting satisfactory quality as defined by management • Researches on client's business operations and purchases IT department equipment • Administers hardware and software repair procedures with vendors • Works closely with clients to diagnose problems over the phone and on-site for seamless service Show less



Freeman Company

• United States
• Events Services
• 700 & Above Employee

• IT Specialist

  • Jul 2018 - Jun 2020

  • Developed and implemented effective training curriculum by providing peer to peer coaching module • Setup access points at remote sites such as GRB Convention Center, NRG Center and Moody Gardens • Selected, purchased, rented new and used hardware and software when necessary • Monitored daily operations including server-hardware, software, and operating system • Provided support to remote employees via Microsoft Teams and RDP to ensure effective operations • Oversaw internal incident management system to maintain network documentation and swift resolution Show less



Edna Computers INC.

• Houston, Texas Area

• System Analyst

  • Oct 2012 - Jun 2018

  • Supported and repaired networking terminal, computer equipment’s over various locations in greater Houston • Reviewed, analyzed, and renewed all IT equipment contracts (multifunctional printers, ISP, security system, telephone system and database) • Trained up-to 60 employees on individual basis for new and existing software when required • Installed, repaired and upgraded up-to 50 desktops and laptops on monthly basis • Supported and repaired networking terminal, computer equipment’s over various locations in greater Houston • Reviewed, analyzed, and renewed all IT equipment contracts (multifunctional printers, ISP, security system, telephone system and database) • Trained up-to 60 employees on individual basis for new and existing software when required • Installed, repaired and upgraded up-to 50 desktops and laptops on monthly basis



Cells & Jewels

• Houston, Texas Area

• Computer and Cellphone Technician

  • Oct 2012 - May 2014

  • Performed repairs and refurbishment of devices such as desktops, laptops, cellphones, and tablets • Delivered repair services in efficiently and timely manner • Read and interpreted electronic schematics and diagnostic manuals • Trained new technicians to operate new locations • Repaired up-to 40 cellphones and computers weekly • Performed repairs and refurbishment of devices such as desktops, laptops, cellphones, and tablets • Delivered repair services in efficiently and timely manner • Read and interpreted electronic schematics and diagnostic manuals • Trained new technicians to operate new locations • Repaired up-to 40 cellphones and computers weekly



International School

• Al-Khobar Governorate, Saudi Arabia

• Computer Lab Assistant

  • Mar 2009 - Mar 2012