Abdul Ahad Shaikhnag

IT Support Specialist at AXIS Systems Information Technology Co.
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Contact Information
us****@****om
(386) 825-5501
Location
Al Khobar, Eastern, Saudi Arabia, SA

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Credentials

  • Cisco Certified Network Associate
    Cisco
  • Aws
    Amazon Web Services (AWS)
  • Cisco Certified Network Associate Routing and Switching (CCNA)
    LinkedIn
  • Microsoft Certified Solutions Associate Server 2016
    Microsoft

Experience

    • Saudi Arabia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Support Specialist
      • Oct 2023 - Present

    • Saudi Arabia
    • Telecommunications
    • 1 - 100 Employee
    • Network Engineer
      • May 2023 - Oct 2023

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • System Engineer
      • Sep 2022 - Feb 2023

      o Manages and monitors all installed systems and infrastructure as per company guidelines or SOP (standard operating procedure).o Maintaining LAN, WLAN and architecture of the server as per SOP.o Installs, configures, and tests operating systems, application software, and system management tools.o Ensures the highest level of systems and infrastructure availability.o Implements warranty and support activities.o Evaluates the existing systems and provides the technical direction to helpdesk services.o Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures.o Deals with work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders.o Communication & coordination with vendor\partners for support and new implementation services. Show less

    • Associate System Engineer
      • Sep 2021 - Feb 2023

    • Associate System Engineer
      • Sep 2021 - Feb 2023

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Desktop Engineer
      • Oct 2019 - Jun 2022

      o 1st Level of onsite support for customer (Life Insurance Company of India) o Installation of Windows 10 and Linux 5.9, 7.4.and Join to Active Directory o Troubleshooting Network & Hardware on workstation. o Installation of RPM Packages in Linux Client. o Troubleshooting Outlook and Email Issues. o Troubleshoot workstation wired & wireless network, Client VPN, and connectivity. o Installation and troubleshoot local & network printers, application software’s o Create emails and assign to distributed groups on exchange and Office 365 o Active Directory User & Group Management. o DHCP Reservation on windows DHCP Server. o Create and manage Local DNS Records. o Assigning permission on File Servers. o Daily Fileserver Backup. Skills. Show less

Education

  • University of Mumbai
    Computer science, Computer Science
    2016 - 2019

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