Operations Manager

• Jul 2023 - Present

Operations Supervisor

• Nov 2021 - Jul 2023

• Enhancing the lives of our employees. • Executing flawless service to our customers. • Evolving with our clients.

Associate

• Dec 2019 - Dec 2021

• Taking on several roles to adhere to the company's purpose to enhance, execute and evolve the lives of our employees, our clients, our customers and our community.• Providing asset recovery, traffic control, and customer service to corporate clients.• Fulfilling our staffing needs by recruiting and interviewing potential candidates.

Recruiting Coordinator

• May 2019 - Dec 2019

• Conducted phone screenings and interviews for field positions (Valet Attendants, Customer Service Representatives, and other field positions as needed).• Used a variety of interview tools (questions, tests and assignments) to assess candidates’ skills.• Attended job fairs and relevant college career events.• Promoted company jobs at locations commonly visited by our target employee base.• Provided feedback and input to the marketing team on advertising messages for use in advertisements on online job boards and social media.• Continually updated the applicant tracking system with applicant data.• Presented the new employee orientation training and assisted with onboarding of new hires at orientation as needed.• Maintained flexibility with work hours to service peak volume periods, vacated shifts, and other emergency situations. Show less

Scheduling Coordinator

• Apr 2019 - May 2019

• Published weekly, bi-weekly, and monthly schedules for employees.• Found coverage in cases of emergencies and absences. • Reviewed and approved employees’ timecards.

Event Supervisor

• Mar 2018 - Apr 2019

• Ensured that all the clients' needs are met.• Led teams of valet parking attendants to provide guests with the best event experience.

Valet Parking Attendant

• Jul 2017 - Mar 2018

• Operated several types of vehicle in a safe manner.• Provided exceptional customer service.

Equity Research Analyst

• Dec 2017 - Dec 2018

• Analyzed potential target companies’ financial statements, business models, and KPI’s. • Conducted fundamental analysis utilizing DCF, DDM, and comparable valuation methods. • Presented companies to the board members. • Analyzed potential target companies’ financial statements, business models, and KPI’s. • Conducted fundamental analysis utilizing DCF, DDM, and comparable valuation methods. • Presented companies to the board members.

Localization QA Specialist

• Feb 2016 - Dec 2018

• Translated and QA tested Apple terminology and keywords for search purposes. Graded voice recognition data. • QA tested text strings for accuracy. • QA tested web and non-web applications for functionality and linguistic consistency. QA tested Apple products on several platforms. • Filed bug reports and provided detailed and easy-to-follow instructions for reproducing bugs. • Met all the deadlines for each task. • Translated and QA tested Apple terminology and keywords for search purposes. Graded voice recognition data. • QA tested text strings for accuracy. • QA tested web and non-web applications for functionality and linguistic consistency. QA tested Apple products on several platforms. • Filed bug reports and provided detailed and easy-to-follow instructions for reproducing bugs. • Met all the deadlines for each task.

Computer Lab Technician

• Apr 2017 - Aug 2017

• Refurbished computers for needy and disabled students. • Installed and tested genuine Windows 10 and various application software and requisite drivers. • Diagnosed and troubleshot software and hardware issues. • Refurbished computers for needy and disabled students. • Installed and tested genuine Windows 10 and various application software and requisite drivers. • Diagnosed and troubleshot software and hardware issues.

Arabic Localization QA Contractor

• Aug 2016 - Jul 2017

• QA tested mobile games for functionality and linguistics. • QA tested mobile games for functionality and linguistics.

Localization & QA Specialist

• Nov 2015 - Feb 2016

• Translated web content and metadata. • QA tested digital content for bugs and functionality. • QA tested episodic titles, main titles, synopses, metadata, ratings, and artworks. • QA tested Netflix streaming, content, and payment methods on several platforms. • Met all the deadlines for the Netflix Global Launch. • Translated web content and metadata. • QA tested digital content for bugs and functionality. • QA tested episodic titles, main titles, synopses, metadata, ratings, and artworks. • QA tested Netflix streaming, content, and payment methods on several platforms. • Met all the deadlines for the Netflix Global Launch.