Experience

ftNFT Phygital Space

• United Arab Emirates
• Technology, Information and Internet
• 1 - 100 Employee

• Client Advisor

  • Dec 2022 - Present

  Greeting customers warmly and giving brief information about NFT phygital store; Assist customers with their purchases of NFTs, answering questions and providing information about the artworks and artists; Manage inventory, ensuring that the store is well-stocked and organized; Process transaction and handle financial transactions; Collaborate with other team members to ensure a positive customer experience; Monitor and maintain the store's digital components, such as the website and social media accounts; Utilize customer relationship management tools to track sales and customer interactions; Stay up-to-date with the latest trends and developments in the NFT space to provide informed recommendations to customers; Meet or exceed sales targets and goals set by store management Show less



Agthia Group PJSC

• United Arab Emirates
• Food and Beverage Services
• 700 & Above Employee

• Branch Incharge

  • Jun 2022 - Dec 2022

• Customer Service Representative

  • Jun 2021 - Jun 2022

  Answering both general/specific customer questions about the company products/services. • Resolving product/service issues, troubleshooting problems, and providing ongoing technical assistance to customers. • Calculated total payments received during a LANGUAGE period and reconcile this with total sales. • Identified, researched, and resolved customer issues using SAP Computer System, followed- up on customer inquiries not immediately resolved.



Majid Al Futtaim

• United Arab Emirates
• Retail
• 700 & Above Employee

• Sales Professional

  • Jan 2020 - Jun 2021

  Welcome customers to the store and answer their queries. • Working in a fast-paced environment and handle multiple tasks efficiently • Assess customers’ needs and provide assistance and information on product features. • Maintain in-stock and presentable condition assigned areas. • Actively seek out customers in store. • Comply with inventory control procedures. Welcome customers to the store and answer their queries. • Working in a fast-paced environment and handle multiple tasks efficiently • Assess customers’ needs and provide assistance and information on product features. • Maintain in-stock and presentable condition assigned areas. • Actively seek out customers in store. • Comply with inventory control procedures.



celio

• France
• Retail
• 1 - 100 Employee

• Client Advisor

  • Jun 2017 - Nov 2019

  • Greet and direct customers. • Working closely with the management and marketing team to increase sales. • Working with the VM Manager & sales teams to achieve commercial goals. • Analyzing sales figures and forecasting future sales volumes. • Provide accurate information (e.g., product features, pricing, and after-sales services). • Inform customers about discounts and offers. • Coordinating store display in line with brand guidelines and strategy. • Greet and direct customers. • Working closely with the management and marketing team to increase sales. • Working with the VM Manager & sales teams to achieve commercial goals. • Analyzing sales figures and forecasting future sales volumes. • Provide accurate information (e.g., product features, pricing, and after-sales services). • Inform customers about discounts and offers. • Coordinating store display in line with brand guidelines and strategy.



Moda Italy Fashion

• United States
• Retail Apparel and Fashion

• Sales Associate

  • Jun 2015 - May 2017

  • Involved in rearranging, remerchandising &replenishing new stock as it arrives. • Recommending brand, price point and buying depth strategies. • Responsible for monitoring inventory, ordering supplies and items as necessary. • Inform customers about discounts and offers. • Stay up to date with new products/services. • Involved in rearranging, remerchandising &replenishing new stock as it arrives. • Recommending brand, price point and buying depth strategies. • Responsible for monitoring inventory, ordering supplies and items as necessary. • Inform customers about discounts and offers. • Stay up to date with new products/services.



Aviva perfumes

• Brazil
• Retail

• Sales Associate

  • Apr 2013 - May 2015

  • Responsible of being face company and making sure customer enjoy their shopping experience. In charge of promotion stocks to ensure that the store is their first-choice high street destination. • Fully Aware of security issues concerning stock in relation to shoplifting, leakage and thief. • Offering New collection and best seller fragrance product. • Responsible of being face company and making sure customer enjoy their shopping experience. In charge of promotion stocks to ensure that the store is their first-choice high street destination. • Fully Aware of security issues concerning stock in relation to shoplifting, leakage and thief. • Offering New collection and best seller fragrance product.