IT Solutions Manager

• Sep 2022 - Present

Senior Business System Analyst & Project Manager

• Oct 2017 - Aug 2022

As Project Manager of Yardi ERP implementation the focus was to: • Review the Contract, Plan, Resources. • Manage team of 5 dedicated professionals and vendor team. • Weekly meeting with all parties, review the Progress, Risks, Decisions & Next step. Historical Data Migration Project: • Estimate the timeframe, Plan, Allocate the required resources and budget. • Manage 22 months of historical data, monitor data cleansing process. • Report project status weekly to stakeholders, Data owner signoff, project closer and sign-off. Yardi Enhancement and Customization: • Set projects pipeline capacity, Set priorities, Estimated dates, Allocate resources, execution and delivery. As Key responsible Business Analyst of Yardi ERP implementation the focus was to: • Fit Gap analysis on the business process through the DOA. • Manage the required BRD, SRS Documents, the respective diagrams & confirm with all parties. • Supervise the implementation process. Historical Data Migration Project: • Allocate and manage the source of data, Ownership, Analyze the data, design the data validation process \ Data cleansing and ETLs Process. • Address the business cases in data with implementation consultant. Yardi Enhancement and Customization: • Data Gathering & business requirements. • Propose enhancement plan included in BRD, SRS and respective Diagrams. • Approve the documents and lead the technical team to deploy changes. As Key responsible of daily operation delivery the focus was to: • Administrate software Operations provided by team and achieve all objectives. • Monitor all change management functions, ensure compliance to business requirements and provide consultation. • Manage and implement all required improvement programs on processes. • Evaluate all plans and performed tests on System Functionality. • Coordinated with staff members for all Software operations processes. Key Achievements: Managed and implemented project successfully with approximate value of $2M

Solution Architect and Project Manager

• Jun 2015 - Oct 2017

Technical Project Manager: • Review the business requirements with team and propose solutions. • Confirm with customer the proposed solution to insure the Fit-GAP analysis • Estimate the solution and approve it internally and the customer. • Set Project Plan, Estimate delivery dates, Resources, Risks. • Manage team of 3 resources for technical activities and analysis. • Close project and ensure customer satisfaction on the provided solutions. Solution Architect: • Review the analysis with business consultant and team. • Design the required process’s diagram \ UI for presentation and approval. • Guarantee system integrity and healthiness. • Review with QA\QC the code quality and functionality.

Project Manager

• Jan 2015 - May 2015

New challenge assigned by management, in addition to technical side for MOFA's Project. Project scope was Time & Attendance devices and software maintenance.The job's role was to • Manage resources.• Communication management as SPOC.• Lead development team and technicians.• Manage the progress invoices, AR, Letters...etc. • Managing project planning and delivery.

Team Leader \ Project Manager

• Jan 2013 - Jan 2015

The core responsibility was focused to software upgrading and maintenance as primary delivery of project. The main duties of role were:• Review system health check on software level and hardware level with specialized teams.• Write technical report to the management and decision makers including plan.• Design the required system enhancement \ Architecture.• Work with development team for to implement the enhancements.• Supervise the development process and publishing.Used technologies in the project:• Windows Server 2008• SQL Server 2008• .Net framework 2012 \ ASP.Net for web portal development.

.NET Developer

• Jun 2009 - Jan 2015

As Senior developer, I had engaged in multi-projects:• Design and develop internal solution which manages: o Link departments in one solution \ database. o Managing the huge transactions between departments and clients, vendors...etc. o Register Teams plan, activities and work progress Project tools: - SQL Server 2008. - VS.NET 2008. - Crystal Reports.• Integration Project with Oracle based system: - Integrate TA system SQL based database with Oracle based system - Offline integration as per customer requirements. - Targeted modules were: o Financial Module. o HR Module.• TA solution architecting and development:Security system which can secure the entrances and monitor employees in-out.The project consists of 3 parts or Optionally 4 parts: - Web Service to Fetch data from controllers, format it into XML files. - Web Service to Read XML Files and manage transaction type depending on business roles \ XML output. - DBService \ Web Service, which manage the business roles - Web Portal \ ASP.Net portal: o Manage users. o Manage master data and configuration. o Reports.

Developer

• Jan 2009 - Jun 2009

Fulltime job .NET Developer for client project \ STC. System specs was defined to: • Capture attendance by hand punch devices. • Collect data from devices via network • process the data to generate detailed calculations per employee. The project was consisting of 3 parts: • Taps.NET \ Windows Application: o Manage employee’s account. o Generate reports. • HPM.NET \ Windows Application: o Connect to Hand Punch devices o Push updated data on Taps.NET App. o Collect Data. • RPTM.NET o Read Transaction from file. o Push Data to SQL Database. Technically, the used technologies were: 1- VB.NET 2008. 2- SQL Server 2005. 3- Crystal Report.

Instructor

• Apr 2007 - Jan 2009