Abdo Mansour

Sr. Site Reliability Engineer at EnCirca
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US

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Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Sr. Site Reliability Engineer
      • Feb 2021 - Present

      Massachusetts, United States As an ICANN-Accredited Domain Name Registrar, EnCirca supports nearly every top-level-domain extension. EnCirca’s specialties are regulated TLD’s, such as .BANK, .PHARMACY and .REALTOR. Responsibilities: • Orchestrating the architectural design and deployment of a robust AWS infrastructure, utilizing Terraform for infrastructure as code (IAC) and managing containerized applications with EKS. • Designing scalable monitoring and observability solution utilizing Prometheus… Show more As an ICANN-Accredited Domain Name Registrar, EnCirca supports nearly every top-level-domain extension. EnCirca’s specialties are regulated TLD’s, such as .BANK, .PHARMACY and .REALTOR. Responsibilities: • Orchestrating the architectural design and deployment of a robust AWS infrastructure, utilizing Terraform for infrastructure as code (IAC) and managing containerized applications with EKS. • Designing scalable monitoring and observability solution utilizing Prometheus, Alertmanager, and Grafana, seamlessly integrated with Slack for immediate incident response, adapting dynamic Kubernetes pod scaling to respond to a variety of factors including HTTP request loads, CPU usage, and memory consumption, ensuring optimal resource utilization across the infrastructure. • Implemented CI/CD pipelines using Github Actions, incorporating unit tests for Python and Node.js applications and applying code linting to enforce coding standards, prevent potential bugs, and maintain consistency across the codebase throughout the development lifecycle. • Implementing automated and continuous security checks using AWS Security Hub in conjunction with Inspector and GuardDuty, enhancing the security posture and compliance readiness of our infrastructure, which played a pivotal role in the successful renewal of SOC2 certification. • Participating in implementation Single Sign-On (SSO) to consolidate and secure access across essential tools including Auth0, Jenkins, AWS IAM with SAML integration for cross-account access, and WHMCS, enhancing security and simplifying access management processes. Show less

    • United States
    • Information Services
    • Startup CTO Consultant
      • Jan 2021 - Present

      New York, United States The Interview Simulator is a tool we developed to accurately replicate an actual interview setting. Once you select the particular position and type of interview you want to take, the Interview Simulator will formulate an interview script for you. As you are progressing through the interview, questions appear on the screen with a set amount of time for you to respond

    • Saudi Arabia
    • Oil and Gas
    • 1 - 100 Employee
    • Sr. DevOps Engineer
      • May 2019 - Feb 2021

      Amman, Jordan Gasable is an energy platform that aims to automate the transportation of energy and green energy from suppliers and distributors to the final customers. With just a few clicks, products will be delivered to their doorsteps on demand. Responsibilities: • Designed a robust, scalable, and secure cloud-based services infrastructure on Google Cloud Platform (GCP), focusing on the capabilities of Google Kubernetes Engine (GKE), Implemented auto-scaling for efficient workload… Show more Gasable is an energy platform that aims to automate the transportation of energy and green energy from suppliers and distributors to the final customers. With just a few clicks, products will be delivered to their doorsteps on demand. Responsibilities: • Designed a robust, scalable, and secure cloud-based services infrastructure on Google Cloud Platform (GCP), focusing on the capabilities of Google Kubernetes Engine (GKE), Implemented auto-scaling for efficient workload management, integrated load balancing for optimal resource distribution, and established automated health checks. • Optimized Cloudflare settings for advanced DDoS protection, implementing SYN/ACK flood attack mitigation, filtering out malicious DNS queries, and configuring rate limitation additionally to protecting RESTful APIs to maintain network integrity and responsiveness. • Refined deployment workflows through the integration of Docker and Jenkins, enhancing the efficiency of application releases, implemented Blue/Green deployment strategies and added integration testing to ensure consistent and robust application performance. • Implemented VPC peering between GCP regions, ensuring secure and seamless connectivity while enhancing network efficiency and data transfer speeds, achieved through meticulous configuration of security groups and network ACLs • Mentored engineers to follow best practices through knowledge-sharing sessions and collaborative projects, enhancing the team's overall knowledge and skill proficiency. Show less

    • Canada
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • DevOps Engineer
      • Nov 2018 - May 2019

      Toronto, Ontario, Canada Oncoustics’ AI Solutions turn inexpensive Point of Care Ultrasound devices into powerful diagnostic tools for faster, cost effective detection and monitoring of diseases including diseases in the liver, prostate, kidney, breast and thyroid. Our team is made up of experts in AI, Signal Processing, radiology, hepatology, digital health and Ultrasound. Responsibilities: • Designing and implementing a scalable, secure and reliable cloud infrastructure for machine learning… Show more Oncoustics’ AI Solutions turn inexpensive Point of Care Ultrasound devices into powerful diagnostic tools for faster, cost effective detection and monitoring of diseases including diseases in the liver, prostate, kidney, breast and thyroid. Our team is made up of experts in AI, Signal Processing, radiology, hepatology, digital health and Ultrasound. Responsibilities: • Designing and implementing a scalable, secure and reliable cloud infrastructure for machine learning application. • Collaborating with data scientists and machine learning engineers to understand their infrastructure needs and help them deploy machine learning models in production. • Implementing and maintaining cloud security and compliance policies. Show less

    • Saudi Arabia
    • Spectator Sports
    • 1 - 100 Employee
    • Cloud DevOps Engineer
      • Jan 2018 - Apr 2019

      Riyadh, Saudi Arabia Al-Nassr Football Club is a Saudi Arabian football club based in Riyadh. Formed in 1955, the club plays its home games at Mrsool Park. Their home colors are yellow and blue. Al-Nassr is one of the most successful clubs in Saudi Arabia, with 28 official Responsibilities: • Implemented and maintained containerized applications using Docker, and orchestrated them using Kubernetes, enhancing application scalability and deployment efficiency. • Created and maintained… Show more Al-Nassr Football Club is a Saudi Arabian football club based in Riyadh. Formed in 1955, the club plays its home games at Mrsool Park. Their home colors are yellow and blue. Al-Nassr is one of the most successful clubs in Saudi Arabia, with 28 official Responsibilities: • Implemented and maintained containerized applications using Docker, and orchestrated them using Kubernetes, enhancing application scalability and deployment efficiency. • Created and maintained comprehensive documentation of processes, configurations, and best practices in Confluence. • Engaged in on-call duties, providing prompt and effective resolution to production incidents, and ensuring system uptime • Utilized Ansible for automating OS patching, enforcing stringent access controls, and managing log rotation, as well as handling software installations and configurations. This streamlined administrative tasks, ensured system security, and maintained optimal system performance. • Implemented AWS CloudFront as a CDN solution, configured static content localization to expedite page load times and optimize content delivery based on geographic locations, while seamlessly integrated with AWS WAF for an additional layer of security. • Implemented Datadog across the infrastructure for comprehensive log analysis, offering insights into system behavior and performance. This integration facilitated the identification of anomalies and troubleshooting issues, contributing to the maintenance of the environment's overall health and efficiency. Show less

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Sr. Linux System Engineer
      • Jul 2016 - Dec 2017

      Florida, United States Design & Development, Digital Marketing, Brand Identity, Consulting, Web Design, SEO, PPC, Digital Strategy, Online Marketing, and Branding Responsibilities: • Administered and maintained a robust infrastructure with over 500+ Linux servers across various data centers. Utilized and adopted virtualization tools and technologies, including SolusVM, Proxmox, and KVM virtualization, to ensure a stable and efficient environment. • Managed hosting for thousands of websites… Show more Design & Development, Digital Marketing, Brand Identity, Consulting, Web Design, SEO, PPC, Digital Strategy, Online Marketing, and Branding Responsibilities: • Administered and maintained a robust infrastructure with over 500+ Linux servers across various data centers. Utilized and adopted virtualization tools and technologies, including SolusVM, Proxmox, and KVM virtualization, to ensure a stable and efficient environment. • Managed hosting for thousands of websites through WHM, implementing automated backups to AWS S3 and leveraging New Relic for infrastructure monitoring. This robust system, seamlessly integrated with WHMCS, significantly enhanced reliability and streamlined operational workflows • Utilized network analysis tools such as TCPdump for packet analysis, and strace for real-time tracing of system calls, aiding in the rapid diagnosis of system issues and optimizing network performance. • Implemented and consistently enforced robust security policies and practices, integrating server hardening, routine security checks, firewalld, and SElinux to enhance system protection. Additionally, utilized Proxmox Mail Gateway for secure email routing and filtration, consolidating our security measures and ensuring a strengthened server environment. • Optimized web server performance by configuring Nginx for load balancing, efficiently distributing traffic across servers for high availability, and implementing caching to decrease load times by 30%, significantly reducing the burden on backend resources. • Orchestrated the setup and ongoing administration of high-availability MySQL clusters, meticulously ensuring peak performance, reliability, and seamless failover capabilities to enhance system robustness and uptime. Show less

    • IT Services and IT Consulting
    • Technical Co-Founder
      • Feb 2012 - May 2016

      Cairo, Egypt Express Plus is a leading software development company specializing in providing e-commerce solutions to businesses of all sizes. Our expert team of developers, designers, and project managers work closely with clients to create custom solutions that meet their specific needs and exceed their expectations. Responsibilities: • Founded and led a high-performing technical team, encompassing developers, engineers, and other specialists, ensuring seamless coordination and optimum… Show more Express Plus is a leading software development company specializing in providing e-commerce solutions to businesses of all sizes. Our expert team of developers, designers, and project managers work closely with clients to create custom solutions that meet their specific needs and exceed their expectations. Responsibilities: • Founded and led a high-performing technical team, encompassing developers, engineers, and other specialists, ensuring seamless coordination and optimum productivity. • Enhanced software installation and configuration by developing Bash scripts. • Installed and managed a Proxmox cluster to create a resilient virtualization environment, optimizing resource utilization, and streamlining virtual machine management to enhance overall system performance and reliability. • Implemented a comprehensive backup and restore strategy for MySQL and PostgreSQL databases, using rsync for efficient data synchronization and secure transfer of backup files. • Collaborated closely with the business development team, employing HubSpot for CRM and sales enablement, which was instrumental in securing key partnerships and expanding our market share by 7%. • Enhanced security and performance across Nginx, Apache, and MySQL environments, implementing SSL/TLS, securing HTTP headers. • Participating in fundraising activities, including developing investor pitches and presenting to potential investors. • Proactively safeguarded MySQL from SQL injection, ensuring data integrity even under high loads by using mod_security rules. • Crafted and executed a comprehensive technical strategy and roadmap to ensure alignment with overarching business objectives. • Leveraged Nagios for extensive IT infrastructure monitoring, implemented real- time surveillance, alerting, and reporting across servers, and applications, ensuring high availability and enhanced functionality through integrations. Show less

    • IT Consultant
      • Jun 2014 - Jun 2015

      Egypt Deal Makerz Agency provides high-quality software licenses at competitive prices for businesses of all sizes. Our experts work closely with clients to provide customized solutions that meet their specific needs

    • Egypt
    • Software Development
    • 1 - 100 Employee
    • Technical Support Specialist
      • Aug 2010 - Jan 2012

      Cairo, Egypt 4ServNet is always seeking to offer better services and high quality web hosting solutions to our clients with websites of all scales , consider that the simplest approach is often the best. Responsibilities: • Led the successful integration of Zendesk transforming support operations. • Spearheaded the administration of WordPress installations, implemented automated updates for all plugins and enabled automated backup processes. • Configured and optimized caching… Show more 4ServNet is always seeking to offer better services and high quality web hosting solutions to our clients with websites of all scales , consider that the simplest approach is often the best. Responsibilities: • Led the successful integration of Zendesk transforming support operations. • Spearheaded the administration of WordPress installations, implemented automated updates for all plugins and enabled automated backup processes. • Configured and optimized caching plugins like WP Rocket, and W3 Total Cache • Provided expert-level hands-on support for PHP applications. • Utilized tools like phpMyAdmin and Adminer for deep database analysis. • Troubleshooted issues with payment gateways like PayPal, Stripe. Show less

    • Technical support / Customer Communication
      • Feb 2009 - Jun 2010

      Options is a software house that specializes in designing and developing websites. Their experienced team delivers customized and optimized solutions to help businesses establish a strong online presence

Education

  • University of the People
    Computer Science
  • Alexandria University
    Bachelor of Commerce - BCom, Business/Commerce, General
    2008 - 2012

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