Abdelouahid Ben Messaoud

Interm team lead CustomCare at ZetaDisplay B.V.
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Contact Information
us****@****om
(386) 825-5501
Location
Rosmalen, North Brabant, Netherlands, NL
Languages
  • Nederlands Professional working proficiency
  • Berbers Native or bilingual proficiency
  • Engels Professional working proficiency
  • Arabisch Native or bilingual proficiency

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Credentials

  • Lightspeed systems web filter certification
    Lightspeed Systems
    Apr, 2016
    - Sep, 2024
  • Apple Certified Associate Mac Integration 10.11
    Apple
    Feb, 2016
    - Sep, 2024
  • Apple Certified Associate Mac Management 10.10
    Apple
    Feb, 2016
    - Sep, 2024
  • Apple Product Professional
    Apple
    Feb, 2016
    - Sep, 2024
  • IOS Technical training
    Apple
    Feb, 2016
    - Sep, 2024
  • Lightspeed Systems Mobile Manager
    Lightspeed Systems
    Feb, 2016
    - Sep, 2024
  • Lightspeed Systems ROCKET Certification
    Lightspeed Systems
    Feb, 2016
    - Sep, 2024
  • PHP/MySQL
    Radius College Breda
    Jan, 2011
    - Sep, 2024
  • CCNA 1 & 2
    Cisco
    Jan, 2008
    - Sep, 2024
  • Aries PC Maintenance Repair: Hardware
    Aries Technology
    Jan, 2008
    - Sep, 2024
  • Aries PC Maintenance Repair: Software
    Aries Technology
    Jan, 2008
    - Sep, 2024
  • Aries Technology Certified Professional Technology
    Aries Technology
    Jan, 2008
    - Sep, 2024
  • Windows Server 2008
    Radius College Breda

Experience

  • ZetaDisplay B.V.
    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Interm team lead CustomCare
      • Mar 2023 - Present

    • Sr. System Support Engineer
      • Sep 2017 - Present

      In this position I analyze and solve 2nd and 3rd line incidents in the hardware and software used in the digital-signage world.I also have the task of making repeat calls transparent and preventing them through a structural solution. In addition, I coach and supervise my 1st line colleagues so that they get the right tools, knowledge and skills to perform their tasks properly.I am also the point of contact for international installations.

  • Shell
    • Oil and Gas
    • 1 - 100 Employee
    • tankstation medewerker shell
      • Apr 2008 - Jan 2019
  • Skool
    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Support Engineer
      • May 2012 - Aug 2017

      Ondersteunen van kleine tot middelgrote netwerken met een webserver, draaiend onder linux, Werkplekken zijn Windows. Ondersteuning op enkele klein en middelgrote Windows netwerken. Ondersteuning Office 365. Dit alles in het primaire onderwijs of daar aan verwante zaken. Hoofdzakelijk in Nederland/Belgie en in beperkte mate in Duitsland, Sint Maarten. Ondersteunen van kleine tot middelgrote netwerken met een webserver, draaiend onder linux, Werkplekken zijn Windows. Ondersteuning op enkele klein en middelgrote Windows netwerken. Ondersteuning Office 365. Dit alles in het primaire onderwijs of daar aan verwante zaken. Hoofdzakelijk in Nederland/Belgie en in beperkte mate in Duitsland, Sint Maarten.

Education

  • Radius College Breda
    MBO Systeembeheer, ICT-beheer / ICT-beheerder
    2010 - 2011
  • Radius College Breda
    MBO Medewerker Beheer ICT, ICT-beheer / ICT-beheerder
    2007 - 2009

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