Experience

Emirates Pride Perfumes

• United Arab Emirates
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Senior Sales Executive

  • Apr 2022 - Present

  - Aligning to customer expectations and the needs of those working with our customers. - Building sales strategy & commercial readiness capability to ensure success in a rapidly changing environment. - Enabling Outcome-based Selling, both for sales leaders and for collaborative selling teams - Ensuring a foundation of reliable data and simplified processes so we make better, faster decisions - Aligning to customer expectations and the needs of those working with our customers. - Building sales strategy & commercial readiness capability to ensure success in a rapidly changing environment. - Enabling Outcome-based Selling, both for sales leaders and for collaborative selling teams - Ensuring a foundation of reliable data and simplified processes so we make better, faster decisions



Chalhoub Group

• United Arab Emirates
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Retail Sales Specialist

  • Nov 2015 - Sep 2020

  •Responsible for driving business revenue, increasing customer conversion and retention, and creating brand loyalty by providing highest level of customer service. •Identifying the needs of every client and prospect regarding their needs in order to help them to make decisions on selecting and purchasing the most suitable product. •Exhibiting diverse knowledge of the latest trends in the world (Fashion / Beauty) while identifying the client's tastes, activities, body type and desired image. •Optimising customer experience through personalised and premium service; recommending products based on trends to ensure that customers are satisfied with the selected items. •Building and developing good personal relationships with clients by responding to their queries effectively and efficiently with urgency to deliver outstanding results. •Implementing strategic sales techniques by performing cross-selling and up-selling of relevant items that can complement the main needs of the client. •Staying abreast with expert product knowledge and far-reaching insights about retail industry trends and future offerings. Show less



Rivoli Group

• United Arab Emirates
• Retail
• 700 & Above Employee

• Sales Assistant

  • Apr 2015 - Oct 2015

  •Complies with a standard of excellence. Strives for constant improvement, takes responsibility for area of work as well as Cash counter & fully committed to the job. •Schedule online & back-office assistant as far as works comfortably & effectively in a changing environment, respecting the new ideas & responds to the workplace changes with flexibility & a positive attitude. •Effective communicator with the customers as well as managers & employees, treat them with respect & works well in a team display. •Demonstrates understanding & active interest in issue relevant to the business & keeps job knowledge up to date. •Builds & maintains relationships with internal & external customers with high Marketing approach, understands & anticipates customer’s needs, takes action & strives to exceed their expectation. •Assist the manager in preparing for the inventory and schedule to ensure full coverage of the shop floor and maintain grooming standards of the team. Show less



YAS Perfumes

• United Arab Emirates
• Retail
• 1 - 100 Employee

• Retail Sales Representative

  • Mar 2013 - Mar 2015

  •Introduce and assistance using sales techniques, in order to link the sale and satisfy guest’s needs (Products benefits, Features, Advantages). •Providing advanced sales techniques and product knowledge to satisfied guest needs. •Communicate with customers by social network and meet or exceed their expectations. •Maintaining impeccable image of the store, according to the VM standards and guidelines. •Assessed staff performance using key metrics and identify weak points to enhance it. •Implementing customer journey guidelines; ensuring complaints are handled to its highest level of customer service. Show less



Shamas - Mens ready to wear

• Agadir, Souss-Massa, Morocco

• Sales Specialist

  • Jul 2010 - Dec 2012

  - Communicate with customers by social network and meet or exceed their expectations, and demonstrates understanding & active interest in issue relevant to the business & keeps job knowledge up to date. - Communicate with customers by social network and meet or exceed their expectations, and demonstrates understanding & active interest in issue relevant to the business & keeps job knowledge up to date.