Experience

Appinov

• France
• Advertising Services
• 1 - 100 Employee

• Développeur front-end

  • May 2021 - Present

  Design and development of a Field Service Management application (NodeJS, Angular 7, Socket IO, MongoDB, Git and Scrum). Development of a Hybrid Filed Service Management mobile application (Ionic 4, Angular Material) In progress: Design and development of nursery management software (Symfony 4.4, Twig, Git and Scrum) Design and development of a Field Service Management application (NodeJS, Angular 7, Socket IO, MongoDB, Git and Scrum). Development of a Hybrid Filed Service Management mobile application (Ionic 4, Angular Material) In progress: Design and development of nursery management software (Symfony 4.4, Twig, Git and Scrum)



Royal Air Maroc

• Airlines and Aviation
• 700 & Above Employee

• Sales Agent

  • Jan 2019 - Sep 2020



Safsaf voyages

• Tunisie

• Agent de billetterie

  • Oct 2017 - Jan 2019

  sales (tickets and ancillaries), handle passengers complaints, reissue tickets, advise the passengers about schedule change and/or flight cancellations sales (tickets and ancillaries), handle passengers complaints, reissue tickets, advise the passengers about schedule change and/or flight cancellations



Qatar Airways

• Qatar
• Airlines and Aviation
• 700 & Above Employee

• Customer Service Specialist

  • Sep 2015 - Sep 2017

  Provide the correct information to the passengers, sales (tickets and ancillaries), handle passengers complaints, reissue tickets, advise the passengers about schedule change and/or flight cancellations, provide an excellent customer service Provide the correct information to the passengers, sales (tickets and ancillaries), handle passengers complaints, reissue tickets, advise the passengers about schedule change and/or flight cancellations, provide an excellent customer service



BSS

• United Kingdom
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Support

  • Nov 2014 - Aug 2015