Experience

SOCHID

• Morocco
• Chemical Manufacturing
• 1 - 100 Employee

• Field Service Technician

  • Nov 2020 - Present

  - Install equipments for customers. - Regularly check, monitor and maintain equipment (prior check and preventive maintenance). - Advise and train users on the operation of the installed equipment, instructions and rules of use. - Provide after-sales service and management of customer complaints. - Organize, schedule and carry out maintenance activities and operations. - Control the work of suppliers and subcontractors and maintenance operations. - Verification of research laboratory equipment according to tender specifications. Show less



MOLBIOL EXPERT

• • Dec 2018 - Aug 2020

  - Prospect the potential market.- Implement actions to develop sales and customer satisfaction.- Establish a prospecting plan for new customers (physical travel, telephone, ...).- Organize machine demonstrations with prospects.- Preparation of quotes and price consultations.- Sale and marketing of Automatons, Equipment and Consumables for Medical Analysis Laboratory.- Conclude sales with purchase orders.

• • Dec 2018 - Aug 2020

  - Train the customer on the operation of the equipment installed, the instructions and the rules of use.- Repair of medical analysis laboratory equipment (Biochemistry, Hematology, Hormonology ... / Autoclave, Water purification station ...).- Planning of preventive maintenance.- Ensure the upkeep, maintenance and repair of equipment.- Ensure the proper functioning and monitoring of all medical analysis devices according to the procedures and standards in force.- Assist and advise users in order to prevent any malfunction.- Control and monitor the condition and operation of medical analysis equipment within the laboratory.- Provide after-sales service and manage customer complaints. Show less