Abdellah Khammar
Dining Team Leader at Saraya Corniche Hotel- Claim this Profile
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French Professional working proficiency
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English Full professional proficiency
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Spanish Elementary proficiency
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Arabic -
Topline Score
Bio
Credentials
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Highfield level award in Haccp for catering
Highfield HaccpAug, 2021- Nov, 2024 -
English attestation Level B2
AGT international academyMay, 2020- Nov, 2024 -
Marketing Skills Certification
CenterPoint MarketingJan, 2018- Nov, 2024 -
Certificate first guard first Aid worker and first intervention
Performance Q H.S.EDec, 2017- Nov, 2024 -
Training certificate hotel management
ISGA RabatNov, 2017- Nov, 2024 -
Internship in kitchen mazagan beach Resort
Mazagan Beach & Golf ResortOct, 2015- Nov, 2024
Experience
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Saraya Corniche Hotel
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Qatar
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Hospitality
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1 - 100 Employee
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Dining Team Leader
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May 2020 - Present
As a dining team leader I'm responsible to establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest, and Motivating the team to achieve organisational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Ensuring colleagues work together and are delivering good customer experience according to company policies, procedures, programs, and performance standards. Show less
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Saraya Corniche Hotel
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Qatar
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Hospitality
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1 - 100 Employee
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Head waiters
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Feb 2019 - Mar 2020
As a Head waiters should be responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served. Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also to be handle daily team member relations, and encourage problem solving by team members through proper training and making meeting the daily and weekly, and I'm the one close the shifts, i know how to use the POS system very well, also i know how to solving if there is issue in payment machine. Show less
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EAST AND WEST RESTAURANT LIMITED
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United Kingdom
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Restaurants
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Order Taker F&B
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Jun 2018 - Jan 2019
· Responsible on answering the phone within 3 rings. · Responsible for receiving food and beverage orders from the guest and relaying these orders to the service attendants. · Responsible for handling the cashiering duties and responsibilities in room service. · Responsible for requesting and maintaining the par stock for guest supplies and office supplies in room service area. · Responsible for maintaining the cleanliness of the desk, telephone set and cash register area. · Capable of operating all the equipment in room service area. · Performs other duties and responsibilities assigned by the immediate supervisor, which leads to guest satisfaction. · To ensure that room service is always delivered in line with the best Anantara service standards. · To interact with guests to ensure maximum guest satisfaction and maximize the returns to the hotel. Show less
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Restaurant & Bar Ali Baba
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Casablanca, Casablanca-Settat, Morocco
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Senior waiter
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Apr 2018 - Jun 2018
As a senior waiter it was my responsibility to supervising junior team members. - Support the restaurant Captain in the smooth running of the section. - Delivering excellent standards of service in a friendly and professional manner to our guests. - Assist with training and development of junior team members. - Proactively welcoming and greeting all guests and visitors to the Restaurant and the Hotel. - To assist in the set up if the restaurant before service, ensuring all required items are stocked and ready. - To seat guests offering them menus, drinks and providing explanations of the menu when required. Show less
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Mazagan Beach & Golf Resort
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Morocco
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Hospitality
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700 & Above Employee
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Jul 2017 - Apr 2018
As a restaurant waiter my responsibility it was: -Greet and escort customers to their tables- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)- Prepare tables by setting up linens, silverware and glasses- Inform customers about the day’s specials- Offer menu recommendations upon request- Up-sell additional products when appropriate- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages- Communicate order details to the Kitchen Staff- Serve food and drink orders- Check dishes and kitchenware for cleanliness and presentation and report any problems- Arrange table settings and maintain a tidy dining area- Deliver checks and collect bill payments- Carry dirty plates, glasses and silverware to kitchen for cleaning Show less
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Sep 2016 - Jun 2017
The Commis I Chef is responsible to prepare a consistent, high-quality food product, ensure courteous, professional, efficient and flexible service and Hotels operational standards. You will be also responsible for assisting CDP and Sous Chef in cooking and then ensuring that all stations are clean. Additionally, He/ She is responsible to prepare special meals or substitute items, regulate the temperature of ovens, broilers, grills, and roasters etc. Pull food from freezer storage to thaw in the refrigerator and Ensure proper portion, arrangement, and food garnish Show less
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Education
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Ibn khaldoun
Baccalaureate level in life and earth science's, Life and earth sciences -
HOPE INSTITUTE OF HOSPITALITY MANAGEMENT