Abdel is a one-man IT team! As the IT program was being built out at MIM Software, Abdel juggled both internal IT (system administration, help desk, et cetera) with customer-facing IT (helping clients use our software products). He's adept at dealing with a broad range of technologies, is self-motivated, and is capable of rising to meet any challenge you can present him with.

It has been wonderful to work with Abdel! He works very hard to serve our customers and to listen to them--not only to what they say, but to what they leave unsaid. Abdel has a special ability to understand and explain customers' needs, so that all stakeholders (both internal and external) can quickly get on the same page. Abdel is amazing at drawing out unspoken assumptions, determining the root cause of an expressed need, and iteratively refining requirements so that we can craft and prioritize the very best solutions that our customers need. He helps us craft really optimal solutions rather than merely good solutions. Because of his outstanding customer relationships and insights, Abdel is always an invaluable sounding board for the evaluation of potential new or updated solutions. He's a clear communicator and a thoughtful problem solver. It's always very helpful to get his perspective on the limitations and advantages of possible implementations of automation rules, integration features, or software plugins. Abdel always helps me to see something that I overlooked or took too much for granted. I highly recommend Abdel for his exceptional abilities!

Abdel is a one-man IT team! As the IT program was being built out at MIM Software, Abdel juggled both internal IT (system administration, help desk, et cetera) with customer-facing IT (helping clients use our software products). He's adept at dealing with a broad range of technologies, is self-motivated, and is capable of rising to meet any challenge you can present him with.

It has been wonderful to work with Abdel! He works very hard to serve our customers and to listen to them--not only to what they say, but to what they leave unsaid. Abdel has a special ability to understand and explain customers' needs, so that all stakeholders (both internal and external) can quickly get on the same page. Abdel is amazing at drawing out unspoken assumptions, determining the root cause of an expressed need, and iteratively refining requirements so that we can craft and prioritize the very best solutions that our customers need. He helps us craft really optimal solutions rather than merely good solutions. Because of his outstanding customer relationships and insights, Abdel is always an invaluable sounding board for the evaluation of potential new or updated solutions. He's a clear communicator and a thoughtful problem solver. It's always very helpful to get his perspective on the limitations and advantages of possible implementations of automation rules, integration features, or software plugins. Abdel always helps me to see something that I overlooked or took too much for granted. I highly recommend Abdel for his exceptional abilities!

Abdel is a one-man IT team! As the IT program was being built out at MIM Software, Abdel juggled both internal IT (system administration, help desk, et cetera) with customer-facing IT (helping clients use our software products). He's adept at dealing with a broad range of technologies, is self-motivated, and is capable of rising to meet any challenge you can present him with.

It has been wonderful to work with Abdel! He works very hard to serve our customers and to listen to them--not only to what they say, but to what they leave unsaid. Abdel has a special ability to understand and explain customers' needs, so that all stakeholders (both internal and external) can quickly get on the same page. Abdel is amazing at drawing out unspoken assumptions, determining the root cause of an expressed need, and iteratively refining requirements so that we can craft and prioritize the very best solutions that our customers need. He helps us craft really optimal solutions rather than merely good solutions. Because of his outstanding customer relationships and insights, Abdel is always an invaluable sounding board for the evaluation of potential new or updated solutions. He's a clear communicator and a thoughtful problem solver. It's always very helpful to get his perspective on the limitations and advantages of possible implementations of automation rules, integration features, or software plugins. Abdel always helps me to see something that I overlooked or took too much for granted. I highly recommend Abdel for his exceptional abilities!