Experience

NDIS PROVIDER

• Australia
• Medical Practices
• 1 - 100 Employee

• Clinical Coordinator

  • Jun 2020 - Present

  • Analysing and researching market trends and competitors • Overseeing marketing campaigns in social media and tracking its effectiveness • Monitoring the budget of the marketing department; ensuring it delivers a rent on investment • Providing excellent customer service to customers, exceeding expectations • Maintaining a high level of professionalism and working with other team members to raise the profit • Dealing with telephone enquiries in an accurate and customer friendly manner • Followed up and provided solutions for customer service-related concerns • Interacts with team members in a professional and positive manner to foster good rapport, promoting team spirit and ensuring two-way communications • Supporting and mentoring new team members Achievements: • Received positive feedback from clients for the high-quality service and gained more clients through word of mouth • Expanded and developed the company by registering as an NDIS cleaning services provider Show less



NSW Health

• Hospitals and Health Care
• 700 & Above Employee

• Registered Nurse

  • Apr 2019 - Present

  • Administered proper medications to patients and monitored them for any adverse effects; advising interventions • Prepared medications by reviewing and interpreting physician orders; detecting therapeutic incompatibilities • Supported doctors, surgeons and staff involved in medical process • Maintained the confidentiality of patient records as required by the Data Protection Act and the hospital’s policy • Provided direct care to patients by Changing dressing, administering non-intravenous medications and personal care • Kept health care records and communicated with other health care professionals • Proper Handover of patient pre-and post-operative • Ensured patient care and Clinical safety compliance • Assessed patients’ vital signs, cognition, consciousness, wounds and mobility • Assessed accuracy of medical devices with manual clinical assessment • Ensured infection control policy management Show less



Community Care1 Nursing Agency

• Sydney, New South Wales, Australia

• Registered Nurse

  • Nov 2018 - Apr 2019

  • Organized territory management and time management between clients • Provided patient centered care • Provided medical information by answering questions and requests of patients; counselling patients on drug therapies • Communicated with doctors and other health care professionals • Administered medications and monitored vital signs of patients • Organized report and care planning • Protected patients and colleagues by adhering to infection-control protocols • Organized territory management and time management between clients • Provided patient centered care • Provided medical information by answering questions and requests of patients; counselling patients on drug therapies • Communicated with doctors and other health care professionals • Administered medications and monitored vital signs of patients • Organized report and care planning • Protected patients and colleagues by adhering to infection-control protocols



THINKPLUS CONSULTING

• Malaysia
• Oil and Gas
• 1 - 100 Employee

• Marketing developer and coordinator

  • Feb 2013 - May 2014

  • Supported marketing strategies to meet objectives of the company through advertising • Coordinated multi-channel campaigns to meet this goal, ensuring the alignment of communications and messaging across all channels such as LinkedIn, Instagram and Blogs • Gathered customer and market insights from campaigns to inform outreach strategies, increase customer conversions and generate more qualified leads • Supported marketing strategies to meet objectives of the company through advertising • Coordinated multi-channel campaigns to meet this goal, ensuring the alignment of communications and messaging across all channels such as LinkedIn, Instagram and Blogs • Gathered customer and market insights from campaigns to inform outreach strategies, increase customer conversions and generate more qualified leads



Extreme Technology (Medical Devices)

• Cairo, Egypt

• National Sales Manager

  • Jul 2012 - Feb 2013

  • Setting sales planes and lead sales team to over achieve sales targets • Hire, motivate and coaching of the sales team • Setting annual forecast and outlook. • Contact KOL’s and attend and win hospital tenders • Supervise and contribute to annual inventory • Communicate with marketing team and agency representatives in commercial review meetings. • Represent the country sales in commercial review meetings • Setting sales planes and lead sales team to over achieve sales targets • Hire, motivate and coaching of the sales team • Setting annual forecast and outlook. • Contact KOL’s and attend and win hospital tenders • Supervise and contribute to annual inventory • Communicate with marketing team and agency representatives in commercial review meetings. • Represent the country sales in commercial review meetings



Nestlé

• Switzerland
• Food and Beverage Services
• 700 & Above Employee

• Medical Field Manager " Marketing & Sales"

  • May 2008 - Jun 2012

  • Lead and efficiently inspired sales team throughout achieving their targets and becoming the best sales team twice • Planed targets breakdown, strategic planning per strategic K unit and capita and resources management • Supervised medical field activities such as symposia, conferences, presentations and analyzing market share. • Built strong strategic relation with key opinion leader, associations and medical Committees. • Coordinated successfully with other departments including marketing through marketing plans and feedback • Established dynamic planning that considered rivals tactical marketing analysis and counter back strategies. • Coordinated with business development team to ensure proper business outlook, OG and RIG. • Communicated with finance department to ensure business unit profitability • Planned earning before interest tax and amortization • Attended Commercial review meetings and presented country sales growth and market share • Ensured cost efficient operation, proper territory management and efficient client classification • Ensured proper implementation of e-communication system in cooperation with IT department. Achievements: Best team regional sales performance for 2008 and 2010 Show less



Nestlé

• Switzerland
• Food and Beverage Services
• 700 & Above Employee

• Medical Field Supervisor - southern region - KSA

  • Apr 2004 - Mar 2008

  • Lead and motivated sales team for ambition target achievement and becoming best sales team• Planed and supervised medical Field activities such as symposia, conferences and presentations• Developed sales team through efficiently Conducting quarterly appraisals• Presented territory in quarterly business meetings• Ensured proper budgeting and cost-efficient expenditure for the planned activities• Coached and monitored team developmental plan Achievements: Highest sales record Award National Level 2006 Show less

• Medical Delegate

  • Jan 2000 - Mar 2004

  • Met and exceeded the sales target to become the best medical delegate• Planed and conducted medical field activities such as group presentations, symposia and conferences• Contributed efficiently in sales planning and forecasting• Ensured proper territory management• Communicated professionally and efficiently with health care professionals • Performed territory management and client classificationAchievements: Best Medical Delegate Regional Award 2000



Sanofi

• France
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Medical Representative

  • Mar 1998 - Jul 2000

  • Met and exceeded the sales target to become the best medical representative • Contributed to setting sales plans and forecasts • Ensured proper territory management • Communicated efficiently with health care professionals • Planed and conducted medical field activities such as group presentation, symposia and conferences Achievements: Best Sales performance Diabetic line • Met and exceeded the sales target to become the best medical representative • Contributed to setting sales plans and forecasts • Ensured proper territory management • Communicated efficiently with health care professionals • Planed and conducted medical field activities such as group presentation, symposia and conferences Achievements: Best Sales performance Diabetic line