In My Role as Technical Support Engineer for PTC’s Products, I collaborated with Bakrey in Several Occasions, for both Pro/ENGINEER and Windchill PDMLink products. I knew Bakrey from the First day I integrated PTC, I heard that he quickly emerged as a leader among his peer group, which was confirmed after he joined his new team working for integrated issues Windchill PDMLink Workgroup Manager for Pro/ENGINEER. He’s highly successful in technical support, motivating his peers and supporting his Customers. In several occasions He has shown his technical skills through remote desktop sessions, helping his colleagues to resolve their customer’s issues, as well as his contribution in PTC’s Knowledge Base. Additionally, he possesses great customer service and communication skills that are rare in the IT field. He has the ability to communicate with customers in a non-technical manner and has the ability to analyze problems and break them down in to manageable pieces in order to resolve the problem rapidly. He has consistently shown initiative and takes on challenging projects ultimately achieving success. The quality of Bakrey’s work consistently exceeds expectations, With Bakrey’s customer service and technical skills he would make a great employee in any organization.

highly recommend Bakrey. I have known him for the past 5 years while I was his manager at Percall Development. Bakrey has excellent technical skills. In addition, he is extremely organized, reliable, can work independently and is able to follow through to ensure that the job gets done. I have been consistently impressed by both Bakrey professionalism towards his work and his performance on the job. His interpersonal skills have allowed him to develop productive working relationships with both our clients and our staff. He also has the analytical skills to diagnose problems and devise viable solutions. I am proud to recommend him without reservation

Abdelhakk was one of the main focal points in the team when it came to Java based APIs. His technical skills and his leadership allowed us to be one of the most performent teams in the TS WW.

In My Role as Technical Support Engineer for PTC’s Products, I collaborated with Bakrey in Several Occasions, for both Pro/ENGINEER and Windchill PDMLink products. I knew Bakrey from the First day I integrated PTC, I heard that he quickly emerged as a leader among his peer group, which was confirmed after he joined his new team working for integrated issues Windchill PDMLink Workgroup Manager for Pro/ENGINEER. He’s highly successful in technical support, motivating his peers and supporting his Customers. In several occasions He has shown his technical skills through remote desktop sessions, helping his colleagues to resolve their customer’s issues, as well as his contribution in PTC’s Knowledge Base. Additionally, he possesses great customer service and communication skills that are rare in the IT field. He has the ability to communicate with customers in a non-technical manner and has the ability to analyze problems and break them down in to manageable pieces in order to resolve the problem rapidly. He has consistently shown initiative and takes on challenging projects ultimately achieving success. The quality of Bakrey’s work consistently exceeds expectations, With Bakrey’s customer service and technical skills he would make a great employee in any organization.

highly recommend Bakrey. I have known him for the past 5 years while I was his manager at Percall Development. Bakrey has excellent technical skills. In addition, he is extremely organized, reliable, can work independently and is able to follow through to ensure that the job gets done. I have been consistently impressed by both Bakrey professionalism towards his work and his performance on the job. His interpersonal skills have allowed him to develop productive working relationships with both our clients and our staff. He also has the analytical skills to diagnose problems and devise viable solutions. I am proud to recommend him without reservation

Abdelhakk was one of the main focal points in the team when it came to Java based APIs. His technical skills and his leadership allowed us to be one of the most performent teams in the TS WW.

In My Role as Technical Support Engineer for PTC’s Products, I collaborated with Bakrey in Several Occasions, for both Pro/ENGINEER and Windchill PDMLink products. I knew Bakrey from the First day I integrated PTC, I heard that he quickly emerged as a leader among his peer group, which was confirmed after he joined his new team working for integrated issues Windchill PDMLink Workgroup Manager for Pro/ENGINEER. He’s highly successful in technical support, motivating his peers and supporting his Customers. In several occasions He has shown his technical skills through remote desktop sessions, helping his colleagues to resolve their customer’s issues, as well as his contribution in PTC’s Knowledge Base. Additionally, he possesses great customer service and communication skills that are rare in the IT field. He has the ability to communicate with customers in a non-technical manner and has the ability to analyze problems and break them down in to manageable pieces in order to resolve the problem rapidly. He has consistently shown initiative and takes on challenging projects ultimately achieving success. The quality of Bakrey’s work consistently exceeds expectations, With Bakrey’s customer service and technical skills he would make a great employee in any organization.

highly recommend Bakrey. I have known him for the past 5 years while I was his manager at Percall Development. Bakrey has excellent technical skills. In addition, he is extremely organized, reliable, can work independently and is able to follow through to ensure that the job gets done. I have been consistently impressed by both Bakrey professionalism towards his work and his performance on the job. His interpersonal skills have allowed him to develop productive working relationships with both our clients and our staff. He also has the analytical skills to diagnose problems and devise viable solutions. I am proud to recommend him without reservation

Abdelhakk was one of the main focal points in the team when it came to Java based APIs. His technical skills and his leadership allowed us to be one of the most performent teams in the TS WW.