Experience

Beyond Technology Al Saudia

• Saudi Arabia
• Information Technology & Services
• 1 - 100 Employee

• Operations Manager

  • Jun 2017 - Present

  Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations Department. Ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand systems. Carry out supervisory responsibilities in accordance with company's policies and applicable laws.Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations Show less

• Assistant Operations Manager

  • Oct 2015 - Jun 2017

  Assist Operations Manager in supervising daily operations of organization.Develop productive, profitable and achievement oriented working environment for employees.Supervise operations team to ensure operational excellence and excellent customer services.Educate operations team on best practices, company policies and service excellence standards.Determine staffing requirements, work assignment and schedules for new projects.Perform routine maintenance and repair works for equipment Show less

• Proffessional Services Manager

  • Jun 2013 - Jun 2017

  Develop and manage sustainable, profitable model for team with monthly revenue targets.Manage and resolve issues and contribute to business unit/area development.Represent professional services to external audiences through various sales and marketing activities.

• Sr. Project Manager

  • Dec 2010 - May 2013


British Telecom Al Saudia
• Saudi Arabia
• IT Services and IT Consulting
• 1 - 100 Employee
• Help Desk Manager

  • Jan 2010 - Nov 2010

British Telecom Al-Saudia
• Saudi Arabia
• IT Services and IT Consulting
• 1 - 100 Employee
• Customer Service Team Leader

  • Nov 2008 - Jun 2010