Experience

Westminster-Canterbury on Chesapeake Bay & Senior Options, LLC

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Program Coordinator

  • Sep 2022 - Present

• Business Development Coordinator

  • Apr 2022 - Sep 2022



Schlichter Psychotherapy Associates

• Norfolk, Virginia Area

• Office Manager

  • Oct 2019 - May 2022

  In Person/Phone Apps; Schedule/Reschedule Existing patients; New Patient Intake; Coordinating Providers schedules High Volume In/Out Office, Multi-Line Phone System; In Person/Phone Apps; Schedule/Reschedule Existing patients; New Patient Intake; Coordinating Providers schedules High Volume In/Out Office, Multi-Line Phone System;



Empower Virtual Communications, LLC

• Norfolk, Virginia, United States

• Online Business Manager

  • Feb 2021 - Apr 2022



PARKER SCHLICHTER & ASSOCIATES

• Norfolk, Virginia

• Patient Care Coordinator

  • Aug 2018 - Jan 2021

  Advocating for patients In Person/Phone Apps; Schedule/Reschedule Existing patients; New Patient Intake; Coordinating Providers schedules High Volume In/Out Office, Multi-Line Phone System; Organize and Transcribe Voicemails for Providers. Adhering to all HIPAA regulations Warmly and Professionally greeting patients at the window during Check In/Out, Maintain an effective flow at the front window by Communicating patient arrivals/delays/cancels/Emergency appts. Working with EHR… Show more Advocating for patients In Person/Phone Apps; Schedule/Reschedule Existing patients; New Patient Intake; Coordinating Providers schedules High Volume In/Out Office, Multi-Line Phone System; Organize and Transcribe Voicemails for Providers. Adhering to all HIPAA regulations Warmly and Professionally greeting patients at the window during Check In/Out, Maintain an effective flow at the front window by Communicating patient arrivals/delays/cancels/Emergency appts. Working with EHR (AllScripts)(AdvancedMD) software to manage patient records and files; reinforce and uphold office policies and patient confidentiality as required by HIPAA Organize mail and distribute packages Scan/File paperwork in secure patient files Collect patient co-payments and recorded payment transactions; obtained third-party payer authorization for services provided and communicated outstanding balances to insurance companies and patients. Accept all forms of payment for records, letters, overdue balances Order diagnostic tests and communicated result arrivals to patient. Show less Advocating for patients In Person/Phone Apps; Schedule/Reschedule Existing patients; New Patient Intake; Coordinating Providers schedules High Volume In/Out Office, Multi-Line Phone System; Organize and Transcribe Voicemails for Providers. Adhering to all HIPAA regulations Warmly and Professionally greeting patients at the window during Check In/Out, Maintain an effective flow at the front window by Communicating patient arrivals/delays/cancels/Emergency appts. Working with EHR… Show more Advocating for patients In Person/Phone Apps; Schedule/Reschedule Existing patients; New Patient Intake; Coordinating Providers schedules High Volume In/Out Office, Multi-Line Phone System; Organize and Transcribe Voicemails for Providers. Adhering to all HIPAA regulations Warmly and Professionally greeting patients at the window during Check In/Out, Maintain an effective flow at the front window by Communicating patient arrivals/delays/cancels/Emergency appts. Working with EHR (AllScripts)(AdvancedMD) software to manage patient records and files; reinforce and uphold office policies and patient confidentiality as required by HIPAA Organize mail and distribute packages Scan/File paperwork in secure patient files Collect patient co-payments and recorded payment transactions; obtained third-party payer authorization for services provided and communicated outstanding balances to insurance companies and patients. Accept all forms of payment for records, letters, overdue balances Order diagnostic tests and communicated result arrivals to patient. Show less



Women of the 7 Cities

• Norfolk, Virginia Area

• Producer and Host

  • Jan 2018 - Jan 2021

  Women of the 7 Cities is a new podcast that will be used to encourage, inspire and empower women in Hampton roads. Women of the 7 Cities is a new podcast that will be used to encourage, inspire and empower women in Hampton roads.



Skyline Healthcare

• Technology Coordinator

  • Sep 2017 - Jan 2021

  I produced check reports, payroll checks, and other reports for over 120 care and rehab facilities across 11 states in the Skyline Healthcare portfolio. Additionally, I utilized my excel skills to assist various accountants as needed across the company. High-level organization skills, attention to detail, exemplary customer service, and an industrious work effort have contributed to my success at Skyline Healthcare.

• Front Office Receptionist (TEMP/CONTRACT)

  • Sep 2017 - Jul 2018

  While maintaining typical receptionist duties with heavy call and mail traffic, I produced check reports, payroll checks, and other reports for over 120 care and rehab facilities across 11 states in the Skyline Healthcare portfolio. Additionally, I utilized my excel skills to assist various accountants as needed across the company. High-level organization skills, attention to detail, exemplary customer service, and an industrious work effort have contributed to my success at Skyline Healthcare.



The Mission Church

• Norfolk, Virginia Area

• Program Director / Children's Ministry Leader

  • May 2017 - May 2018

  In addition to developing curriculum, weekly lesson plans, and classroom handbooks for our children's ministry, I directed the church’s communications through social media, web design, and press outreach. For the official public launch of The Mission Church, I executed the plan of action that brought over 60 new members to our launch service through coordinated promotions and community outreach. Excellent team communication skills, attention to detail, and a passion for the organization allowed… Show more In addition to developing curriculum, weekly lesson plans, and classroom handbooks for our children's ministry, I directed the church’s communications through social media, web design, and press outreach. For the official public launch of The Mission Church, I executed the plan of action that brought over 60 new members to our launch service through coordinated promotions and community outreach. Excellent team communication skills, attention to detail, and a passion for the organization allowed me to help grow this incredible organization. Show less In addition to developing curriculum, weekly lesson plans, and classroom handbooks for our children's ministry, I directed the church’s communications through social media, web design, and press outreach. For the official public launch of The Mission Church, I executed the plan of action that brought over 60 new members to our launch service through coordinated promotions and community outreach. Excellent team communication skills, attention to detail, and a passion for the organization allowed… Show more In addition to developing curriculum, weekly lesson plans, and classroom handbooks for our children's ministry, I directed the church’s communications through social media, web design, and press outreach. For the official public launch of The Mission Church, I executed the plan of action that brought over 60 new members to our launch service through coordinated promotions and community outreach. Excellent team communication skills, attention to detail, and a passion for the organization allowed me to help grow this incredible organization. Show less



The Freemason Inn

• Norfolk, Virginia Area

• General Manager / Executive Chef

  • Oct 2015 - Apr 2016

  Working with a small team allowed me to take on a wide range of business building responsibilities. In addition to menu development, cooking, and housekeeping I built and executed a marketing plan for the Inn. Balancing the demands of managing the Inn and providing direct customer care while implementing a vigorous marketing campaign allowed me to build top-notch time management practices and effectively carry on multiple projects at one. The Inn was ultimately sold. Working with a small team allowed me to take on a wide range of business building responsibilities. In addition to menu development, cooking, and housekeeping I built and executed a marketing plan for the Inn. Balancing the demands of managing the Inn and providing direct customer care while implementing a vigorous marketing campaign allowed me to build top-notch time management practices and effectively carry on multiple projects at one. The Inn was ultimately sold.