Course Advisor

• Apr 2020 - Present

Corporate Planning & Performance Coordinator

• Aug 2017 - Mar 2020

• Assist in developing and maintaining CAA-Wide Group and Team Business Plans and relevant Risk Registers; this includes working with the business to develop detailed Team Plans. To coordinate amendments, updates and changes to live plans and risks. Loading/amending business plans and risks in Covalent, ensuring all necessary corresponding changes are made to the appropriate Portals. • Produce monthly reports to drive the appropriate delivery assurance conversations across the CAA, including risk. Work with the Planning and Performance Business Partners to ensure that these reports are provided in a timely manner to the business to ensure that Team and Group assurance is informing ExCo and Board reviews and reporting. • Coordination and collation of management information to create dashboards, other performance reports and associated presentations. • Assist with the roll-out of Covalent training across the CAA associated with the business planning approach and business risk management. • Act as focal point for incoming queries to the Corporate Planning & Performance Team including management of the CPP mailbox. Triage requests and deal with those that fall within scope of this role and escalate or redirect to the relevant Business Partner or Head of Team, as appropriate. • Responsible for day-to-day management of Corporate Planning & Performance Team diary. Scheduling of reports and calling notices aligned with CAA Corporate timetable and coordination of outputs to meet deadlines. • Responsible for the development and maintenance of the Corporate Planning and Performance SharePoint site, manage change control processes and site permissions. • Investigate and propose ongoing improvements to processes and, following team agreement or approval, assist with implementing the changes.

Print Specialist

• Aug 2016 - Apr 2017

This is a role I began at the start of August, it builds on the skills I learnt at ICA Digital but opens me up to the IT industry as well and allows me to take them further so I can become more successful. My responsibilities here include: • Contacting current clients to sell them new solutions in different areas • Create and contact new leads • Follow up pipelines • Book appointments to go and see potential clients • Attend appointments with potential clients • Prepare proposals for potential clients • Manage accounts of customers I win through new business development • Keep detailed notes on CRM of all pipelines • Manage diary

Business Development Executive

• Apr 2015 - Jul 2016

Responsibilities: • Create and contact new leads • Follow up pipelines • Book appointments to go and see potential clients • Prepare proposal for potential clients • Manage accounts of customers I have won through business development Responsibilities: • Create and contact new leads • Follow up pipelines • Book appointments to go and see potential clients • Prepare proposal for potential clients • Manage accounts of customers I have won through business development

Logistics Coordintor

• Dec 2014 - Feb 2015

This role was a further step from Fundraising Management. Although this was not a role I was in for long, I took to the role well and enjoyed the work it involved. Unfortunately, Change Amplified went into liquidation and so I was made redundant.Responsibilities:• Assisting the Director• Sourcing, building relationships with and booking sites• Ensuring the fundraisers have everything they need• Stock accountability

Fundraising Manager

• Feb 2014 - Dec 2014

This role has further developed skills gained at Friends of the Earth. This role required excellent organisational and planning skills, as well as structuring the team and their daily activities, monitoring targets and motivating my team to get the best from themResponsibilities:• Team management and performance• Stock accountability• Booth logistics (relocation, set up, set down and secure storage)• Chair daily team meetings to plan sales strategy, monitor team targets and achievements and motivate staff• Fundraising (stop, pitch and sale)• Site contact relationship management

Charity Fundriaser

• May 2013 - Sep 2013

I worked here over the summer as a street fundraiser. I absolutely loved this job; it involved travelling around the country raising money for Friends of the Earth. Other than allowing me to help a cause I really believe in, it also increased my confidence because it was my job to spark up conversation with strangers all day every day. My organisational skills, as we had to be fully prepared for the day because once we left we could not go back and get anything we had forgotten; and really made me feel I was doing something worthwhile when I was at work.

Marketing Executive

• Jul 2012 - May 2013

I worked as a Marketing Executive here for my placement year at university where I was in charge of the Affiliate marketing scheme. My roles included running the social media marketing side of the business, networking to make new contacts and affiliates, paying the affiliates on our scheme and acquiring new affiliates. I was also responsible for sending press samples of products out and tracking where our products had been written about. A side from this I was responsible for entering our products into awards. This job has helped me improve my people and communication skills, my organisational skills and also improve my confidence. It has also helped develop my Excel skills further.

Office staff

• Jun 2011 - Aug 2011

Duties here included working in the risk management section, in the banking services department and in the finance section. Here I learnt how to transfer money from one account to another, how to make payments, how to sanctions check customers and risk management administration. I also learnt how to process letters of credit and inward remittances (funds received). All of which were undertaken in team environments where I learned the value of controls and procedures and methodical working to tight deadlines. These skills are all very useful when working in the banking sector and provide a valuable background knowledge that could be easily transferred to other organisations.