Abby Matthews
Customer Journey Manager at Caregiven- Claim this Profile
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Bio
Credentials
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Pricing Strategy Advisor Certification (PSA)
National Association of REALTORS®Dec, 2020- Nov, 2024 -
Short Sales and Foreclosure Resource Certification (SFR)
National Association of REALTORS®Dec, 2020- Nov, 2024 -
FL Real Estate Sales Associate
Florida Department of Business and Professional RegulationDec, 2017- Nov, 2024
Experience
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Caregiven
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United States
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Mobile Computing Software Products
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1 - 100 Employee
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Customer Journey Manager
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Apr 2021 - Present
Cross-functional role focused on delivering seamless user experiences, serving as the "Voice of the Care Partner." Gathers feedback from users and research, both qualitative and quantitative, for purposes of analyzing the utilization of Caregiven's platform and making business recommendations which improve end-to-end experiences and resolve identified issues. Cross-functional role focused on delivering seamless user experiences, serving as the "Voice of the Care Partner." Gathers feedback from users and research, both qualitative and quantitative, for purposes of analyzing the utilization of Caregiven's platform and making business recommendations which improve end-to-end experiences and resolve identified issues.
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Self Employed - Accounting & Finance
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May 2014 - Present
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Kennedy Investments, Inc.
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United States
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Real Estate
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1 - 100 Employee
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Controller
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Oct 2006 - Apr 2014
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Education
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Keller Graduate School of Management of DeVry University
Master of Accounting & Financial Management -
1992 - 1996
University of North Carolina at Chapel Hill
Bachelor of Arts - BA
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