Abby Mak
Cloud Infrastructure Engineer at Allstream- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Allstream
-
Canada
-
Telecommunications
-
300 - 400 Employee
-
Cloud Infrastructure Engineer
-
Jun 2016 - Present
- RHEL/Centos OS patching every qtr using Ansible and Katello/Foreman management tool - managing Commvault infrastructure operation in multi datacenters environment - infrastructure support of VMWARE, Solaris Zone, Active Directory, Office365, AWS and a bit of legacy OS & HW - use Jira and Confluence software to deal with project tasks - worked on infrastructure ticketing problems and after hours pager support Project Achieved recently: - successfully migrated Commserve VM… Show more - RHEL/Centos OS patching every qtr using Ansible and Katello/Foreman management tool - managing Commvault infrastructure operation in multi datacenters environment - infrastructure support of VMWARE, Solaris Zone, Active Directory, Office365, AWS and a bit of legacy OS & HW - use Jira and Confluence software to deal with project tasks - worked on infrastructure ticketing problems and after hours pager support Project Achieved recently: - successfully migrated Commserve VM from old datacenter to new datacenter - anticipated Foreman patching management tool upgrade process to recent version - built open source Snipe-IT Asset Management tool - built ansible script for quick deployment of Centos VM to fit in corporate environment - migrated client backups from NetBackup to Commvault in multi-network environment, hence required installing proxy/media server as gateway - wrote simple Powershell script to uninstall SCCM software on multiple Windows servers
-
-
OSS Specialist
-
Oct 2000 - Jun 2016
- provided OSS application support including TACACS, InfoVista, HPOV, and React - managed OSS systems with the different type of OS including Solaris, HPUX, and Windows - managed OSS file system backup and restore operation - built and updated OSS DR plan and provided annual system security evidence to the external auditor - automated system operation by writing shell and Expect scripts - provided 24x7 on-call support of multiple OSS systems
-
-
Education
-
York University
Bachelor of Arts (BA), Honor Computer Science