Abby Flett

Digital Marketing Officer at For Change Co.
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Contact Information
us****@****om
(386) 825-5501
Location
Burwood, Victoria, Australia, AU

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Credentials

  • Writing in Plain Language
    LinkedIn
    Jul, 2023
    - Nov, 2024
  • Working With Children Check
    Victorian Government
    Jun, 2023
    - Nov, 2024

Experience

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Digital Marketing Officer
      • Oct 2023 - Present

      In this role, I support For Change Co.’s marketing strategy across our social enterprises and the overall parent organisation. This involves managing social media channels, managing and updating website content and Google My Business, supporting development of digital and written communications, and working with pro-bono partner organisations. Managing social media channels - Manage all of For Change Co. Facebook, Instagram and LinkedIn accounts, - Plan, develop and create content for social media, - Create and follow a social media strategy, - Create and run social media campaigns as appropriate. Manage and update website content and Google My Business - Use knowledge of changes and happenings in the organisation to inform required website updates, - Refine content and ensure that the website is a good reflection of the work of For Change Co. and ensure ease of the customer journey through the website Support development of digital and written communications - Write and refine copy for communication that is being created by the organisation, for example Impact Reports, campaign messaging, in-venue communications, - Write and send out monthly EDMs - Ensure consistency of communications across online and offline platforms. Work with pro-bono partner organisations - Work with pro-bono digital marketing partners on Google Ads and Facebook Ads, - Feedback results from paid advertising campaigns. Show less

    • Australia
    • Retail
    • 700 & Above Employee
    • Front End Team Member
      • Nov 2021 - Present

      - Customer service, till, registers, cleaning, and cigarette service. - Ensure customers are attended to promptly and pleasantly. - Manage difficult customers with respect and ensure a satisfactory outcome. - Customer service, till, registers, cleaning, and cigarette service. - Ensure customers are attended to promptly and pleasantly. - Manage difficult customers with respect and ensure a satisfactory outcome.

  • The Corner Shop Gelato and Espresso Bar
    • Cobram, Victoria, Australia
    • Waitress
      • Dec 2022 - Feb 2023

      - Wait tables, food preparation, till, gelato scooping, customer service, and cleaning. - Use initiative to find tasks that need to be completed. - Wait tables, food preparation, till, gelato scooping, customer service, and cleaning. - Use initiative to find tasks that need to be completed.

  • Cafe 3641 Strathmerton
    • Strathmerton, Victoria, Australia
    • Waitress
      • 2019 - 2021

      - Wait tables, food preparation, functions, coffee making, and till. - Communicate orders and special requirements to kitchen staff. - Quickly developed knowledge of menu and specialties in order to effectively assist customers during a high volume period. - Wait tables, food preparation, functions, coffee making, and till. - Communicate orders and special requirements to kitchen staff. - Quickly developed knowledge of menu and specialties in order to effectively assist customers during a high volume period.

Education

  • Deakin University
    Bachelor of Communication, Communication and Media Studies
    2023 - 2025
  • St Mary of the Angels Secondary College Nathalia
    2017 - 2022

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