Abby Castillo, MBA, PMP

Corporate Director Strategy & Transformation at Baptist Health South Florida
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Contact Information
us****@****om
(386) 825-5501
Location
Miami-Fort Lauderdale Area

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5.0

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Barbara Perez Deppman MSM, FACHE, FRBMA

I've worked with Abby in various capacities and she has always superseded expectations. She's accountable and team based driven. I absolutely recommend her!

Fernando Garcia CST, CBCS, LHRM, MSHSA, FA-BC (LION-Open)

Abby was a delight to work with, she continually surpassed my requests and assisted in completing my projects under budget and on time. She is a professional at all she does and very detailed orientated.

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Credentials

  • Prosci Change Management
    Prosci
    Jul, 2021
    - Oct, 2024
  • Lean Six Sigma Green Belt (ICGB)
    Florida International University
    Dec, 2012
    - Oct, 2024
  • Project Management Professional
    Project Management Institute
    Mar, 2014
    - Oct, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Corporate Director Strategy & Transformation
      • Dec 2021 - Present

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Director Advisory Services
      • Apr 2021 - Dec 2021

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Program Director for Moffitt Malignant Hematology and Cellular Therapy at Memorial Healthcare System
      • Jun 2017 - Mar 2021

      - Exceeded strategic programmatic goals by unifying a cross-functional team of clinical providers, nursing, pharmacy, operational and managed care professionals- Developed, standardized and implemented improved operational processes, policies and procedures resulting in increased efficiencies, cost reductions and improved patient satisfaction for hospital and outpatient clinic functions- Participates in creation and execution of comprehensive business and marketing strategy based on market analysis- Oversees system of monitoring for quality, safety and process improvement to achieve compliance with regulating bodies and to align with Patient and Family Centered Care principles- Facilitates managed care contracting efforts to ensure patient access and program viability

    • Director - Enterprise Program Management Office EPMO - Strategic Planning
      • Mar 2014 - Jun 2017

      • Oversee enterprise-wide portfolio of 15+ strategic programs / initiatives including growth and innovation, business model transformation, revenue growth, value enhancement, cost reduction, clinical integration and technology enablement• Lead cross-functional teams and change management activities• Drive assessment, perform analytic activities and define approach and methodologies for business, operational and growth initiatives• Manage departmental budget and centralized team of dedicated project management professionals• Accountable for departmental process improvement and optimization• Enable clinical and operational stakeholders with project management processes and tools

    • Project Manager - Enterprise Program Management Office
      • Dec 2012 - Mar 2014

      • Accountable for planning, monitoring and reporting for enterprise-wide programs / initiatives • Facilitated creation and execution of change management and communication plans• Drove development of business objectives and quality metrics for initiatives• Provided transparency to progress, status and results to executive sponsors and stakeholders• Mentored and trained colleagues in project management processes and tools

    • Software Development
    • 1 - 100 Employee
    • Director of Client Services
      • Apr 2012 - Dec 2012

      • Responsible physician / customer relationships and overall satisfaction • Accountable for onsite support for implementations of medical imagine sharing technology • Analyzed physician practice workflows to determine optimization opportunities • Led customized physician / staff training sessions to ensure adoption of technology• Developed and implemented tracking of physician / radiology practice process improvement quality metrics to establish increased efficiencies in patient care delivery • Developed and implemented operational and departmental processes for standardization of systems, workflows and performance practices• Led sales team and participated in development and execution of marketing strategy

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Project Manager
      • Jun 2008 - Apr 2012

      Capital Project management and strategic initiatives involving planning, design, construction, process analysis, customer service implementation, contract management and problem solving skills. Strategic planning and execution of facilities reorganizations. Involvement in creation of Capital Budget for current and future fiscal years Capital Project management and strategic initiatives involving planning, design, construction, process analysis, customer service implementation, contract management and problem solving skills. Strategic planning and execution of facilities reorganizations. Involvement in creation of Capital Budget for current and future fiscal years

    • United States
    • Construction
    • 1 - 100 Employee
    • Project Manager
      • May 2007 - May 2008

    • Construction
    • 1 - 100 Employee
    • Project Manager
      • Mar 2003 - Dec 2006

    • United States
    • Construction
    • 200 - 300 Employee
    • Asst. Project Manager
      • Jun 2000 - Mar 2003

    • Asst. Project Manager
      • 1999 - 2000

Education

  • Florida International University
    Healthcare MBA, Health/Health Care Administration/Management
    2011 - 2012
  • Southern Illinois University, Edwardsville
    Bachelor of Science, Construction Management
    1996 - 2001

Community

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