Experience

Simpson Housing Services

• United States
• Individual and Family Services
• 1 - 100 Employee

• Senior Case Manager

  • Mar 2020 - Present

  - Mentor new direct service staff and provide support as they adjust to their positions- Assisted with ensuring the team’s client files are accurate and complete in preparation for annual audit with Hennepin County - Created a data clean up calendar and quarterly review workflow for single adult housing programs - Run reports using data explorer in client track to assist with agency reporting requirements - Continue all other case management duties below

• Case Manager

  • Feb 2018 - Mar 2020

  - Provide case management to 18 formerly homeless single adults with a disabling condition in a supportive housing apartment complex- Utilize motivational interviewing to support clients in maintaining housing and setting goals- Maintain client budgets, track expenditures, keep up-to-date files and protect client confidentiality - Work with team members to de-escalate situations and respond to crises - Mediate conflict and facilitate communication between Property Management and residents



Pinstripes

• United States
• Entertainment
• 200 - 300 Employee

• Server

  • Sep 2016 - Apr 2018



Walk Across America 2017

• Co-Founder

  • Mar 2017 - Sep 2017

  - Completed a 3200 mile cross country walk with one other person beginning March 1st in Long Island, NY and finishing September 16th in San Francisco, CA - Raised over $50,000 for JOIN, a homeless shelter in Oregon - Wrote about our experiences on our blog walkacrossamerica2017.com and instagram and facebook @walkacrossamerica2017 - Raised awareness about homelessness and the importance of affordable housing - Featured in dozens of local and national news outlets, including a video with over 100,000 views on mic.com



Simpson Housing Services

• United States
• Individual and Family Services
• 1 - 100 Employee

• Overnight Shelter Advocate

  • Sep 2016 - Feb 2017

  - Sole staff member responsible for maintaining shelter safety during the overnight shift - Assist overnight guests with getting food, supplies, and resources - De-escalate conflict - Direct breakfast volunteer groups - Sole staff member responsible for maintaining shelter safety during the overnight shift - Assist overnight guests with getting food, supplies, and resources - De-escalate conflict - Direct breakfast volunteer groups



JOIN

• Non-profit Organizations
• 1 - 100 Employee

• Immersion Coordinator/Americorp Volunteer

  • Aug 2015 - Jul 2016

  - Supported the operation of JOIN’s day shelter, which serves hundreds of people each week, by building relationships with guests, managing volunteers, using non-violent crisis intervention to de-escalate conflict, supporting folks in crisis, making referrals, and facilitating the delivery of basic services including showers, mail, laundry, and clothing - Sole staff member responsible for running all aspects of JOIN’s experiential service learning program focused on homelessness and the social justice issues that surround it - Facilitated 14 day to week-long service immersions with over 200 high school and college students - Fostered and maintained relationships with homeless partners and placement agencies for immersion program - Co-created a new internship program for the day shelter



GBH

• Broadcast Media Production and Distribution
• 700 & Above Employee

• Development Intern

  • Jan 2015 - May 2015

  - Used roundCause and File Maker Pro to operate and maintain WGBH fundraising databases - Helped with fulfillment and correspondence for WGBH premiums and incentives, which resulted in over $3000 worth of savings for the Local Development Department - Used roundCause and File Maker Pro to operate and maintain WGBH fundraising databases - Helped with fulfillment and correspondence for WGBH premiums and incentives, which resulted in over $3000 worth of savings for the Local Development Department



Stonehill College

• Higher Education
• 400 - 500 Employee

• Resident Assistant

  • Sep 2012 - May 2015

  - During the 2014-2015 year I worked in an upperclassmen residence area with over 250 residents and I directly oversaw two houses with 45 residents - During the 2012-2013 year I helped manage an underclassman residence hall with over 200 residents along with six other Resident Assistants and directly oversaw a wing of 25 females- Planed and ran at least two programs a month for residents - Enforced college policies, mediated roommate conflicts and built community- Gave speeches at RA recruiting events- Won the RA of the Month award for the entire campus September 2012 and won Program of the Month in January 2013.

• S.U.R.E. Scholar

  • May 2013 - Aug 2013

  - Selected to participate in Stonehill's Student Undergraduate Research Experience (SURE) with business professor Dr. Brian Glibkowski and another Stonehill student. - Conducted research and co-wrote an article titled "Narrative Management" about how narrative theory can improve strategic planning. The article is currently being submitted for publication.

• Student Ambassador

  • Sep 2012 - May 2013

  - Selected to represent Stonehill College by giving campus tours, leading information sessions, and sitting on panels at open houses



Developing Fundraisers Leadership Institute

• Stonehill College, Easton MA

• Participant

  • Aug 2014 - Dec 2014

  - Selected to participate in this competitive program run through the Center for Non-Profit Management at Stonehill College that trains students to become leaders in development at non-profits - Learned about grant writing, communications, annual funds, donor research, major gifts, event planning and stewardship through 12 training modules and extra assignments - Selected to participate in this competitive program run through the Center for Non-Profit Management at Stonehill College that trains students to become leaders in development at non-profits - Learned about grant writing, communications, annual funds, donor research, major gifts, event planning and stewardship through 12 training modules and extra assignments



Rachel Carson Center

• Higher Education
• 1 - 100 Employee

• Intern

  • Apr 2014 - Jul 2014

  - Helped execute conferences and events for academic professionals to discuss topics on environmental concerns and wrote a conference report, which was published on the Rachel Carson Center website (http://www.carsoncenter.uni-muenchen.de/download/events/conference_reports/140619_greening_confrep.pdf) - Wrote and copy edited content and used photoshop to edit pictures for online exhibitions on the Environment and Society Portal - Assisted with the Center’s social media presence by researching current environmental humanities issues