Experience

Ascend Health PLLC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Office Manager

  • Aug 2020 - Present

  - Oversaw 2 locations of outpatient clinics of 200+ patients along with 10 staff members - Served as scheduling coordinator for both clinics - Primary liaison between staff, providers, patients and stakeholders within the Ascend Health practice - Crafted new policies and enforced them throughout entire company ex: HIPAA, OSHA, and DEA compliance standards - Managed all front desk administrative duties including insurance verification, new patient paperwork, referrals, prior-authorizations, and collecting copays - Provided excellent customer service to all patients and worked hand in hand with insurance companies to simplify the process - Efficiently communicated with providers, pharmacies, and patients to address prior authorizations, refills, or prescriptions - Coordinated all office logistics such as monitoring office inventory, hiring process, purchasing supplies and creating staffing schedules -Reviewed patient profiles and insured the accuracy of uploads to the EMR database (vitals, drug screenings, bloodwork & therapy) -Implemented and executed all COVID-19 protocols within the facility such as PPE, temperature checks, and regular cleaning within the office Show less



Notre Dame of Maryland University

• United States
• Higher Education
• 200 - 300 Employee

• Assistant Field Hockey Coach

  • Aug 2019 - Aug 2020

  - Day to day practice plans- Responsible for driving athletes to and from games- Maintained budgeting for travel and food- Oversaw film exchange using TeamXstream- Heavily involved in the recruiting process via email andattending games- Receipt and budget allocation

• Assistant to Director of Athletics

  • Aug 2019 - Aug 2020

  - Assisted with NCAA Compliance and Title IX training andeducation for all student-athletes- Oversaw budgeting allotments for every sport team and keptconsistent communication for sport specific team balances andfundraising- Served as the direct contact between admissions and athleticdepartment for student-athletes and parents with a focus onfinancial aid and the admissions process- Organized and executed community service project with theBaltimore Ravens & local school systems- Conducted early stages of interview process for coaches andstaff under the Director of Athletics- Managed equipment and gear orders, along with distribution forevery team and athlete Show less

• Interim Sports Information Director

  • Jan 2020 - Jun 2020

  - Primary contact for all sports stats, and updated NCAA Database- Managed Weekly Conference & NCAA nominations- Oversaw the NDMU athletics website & created content- Served as the NDMU Social Media Manager- Wrote stories for game day, including weekly honors, postgamerecaps, NDMU news, and NDMU player & staff awards- Directed all NDMU sports related content & served as onsite SIDat all NDMU home games



Charlotte Ambush Field Hockey Club

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Field Hockey Coach

  • May 2017 - Aug 2019

  - Cultivate young student-athletes to perform at their best and acquire a better understanding of individual and team tactics- Responsible for practice plans, game management and direct communication with players, families and administration- Provide strong leadership to create a culture of success within the team and organization while offering an overall positive experience for the student-athlete- Empowered young student-athletes to pursue excellence while incorporating and educating a focus on fitness and nutrition Show less

• Recruiting Coordinator Intern

  • May 2017 - Aug 2017

  - Worked with Club Director to create student-athlete NCAA prospect recruiting handouts and presentations- Advised young athletes and their parents on how to handle the college recruiting journey



USA Field Hockey

• United States
• Spectator Sports
• 1 - 100 Employee

• Assistant Coach

  • Jan 2017 - Aug 2019

  Assistant Coach at USA Field Hockey Futures Program at Queens University of Charlotte campus Assistant Coach at USA Field Hockey Futures Program at Queens University of Charlotte campus



New World Sports

• Richmond, Virginia

• Event Manager

  • Jun 2012 - Aug 2019

  Coordinate calendar events through partnered contractual agreements, partnerships of event bids with various cities visitors bureau - Oversee event operations including all aspects of budget, personnel and on-site management of various sport specific events - Manage product ordering, inventory, staffing and sales of all apparel at events - Offer solution based customer service while working with clients Coordinate calendar events through partnered contractual agreements, partnerships of event bids with various cities visitors bureau - Oversee event operations including all aspects of budget, personnel and on-site management of various sport specific events - Manage product ordering, inventory, staffing and sales of all apparel at events - Offer solution based customer service while working with clients



New World Sports

• Richmond, Virginia Area

• Marketing Assistant

  • Jun 2012 - Aug 2019

  - Create and implement marketing plan through direct email, partnered sponsors and social media outlets for sport specific events - Incorporate new marketing strategies around age demographic of participants - Collaborate with staff on implementation of launching and marketing new events including logos, website and social media - Create and implement marketing plan through direct email, partnered sponsors and social media outlets for sport specific events - Incorporate new marketing strategies around age demographic of participants - Collaborate with staff on implementation of launching and marketing new events including logos, website and social media



YMCA of the USA (National Resource Office)

• United States
• Non-profit Organizations
• 700 & Above Employee

• Research Project Developer and Team Member

  • Sep 2017 - Dec 2017

  - Participated in developing and executing applied research in three separate YMCA facilities in the Charlotte, NC area - Used qualitative research method and conducted focus groups to deliver digital health literacy to clients that were identified as active older adult and parents of children younger than 18 years - Nominated for 2018 Provost Award for Innovative Scholarship at Queens University of Charlotte - Participated in developing and executing applied research in three separate YMCA facilities in the Charlotte, NC area - Used qualitative research method and conducted focus groups to deliver digital health literacy to clients that were identified as active older adult and parents of children younger than 18 years - Nominated for 2018 Provost Award for Innovative Scholarship at Queens University of Charlotte