Manager of Learning and Development

• Apr 2023 - Present

Learning And Development Specialist

• Jul 2022 - Apr 2023

Defined learning charters that clearly outline learning objectives, required outcomes, project approach, and resources required in collaboration with business sponsor(s). Produced project management artifacts including timelines, work plans, status updates, etc. Managed development timelines, prioritized activities, and ensured delivery of committed outcomes. Created instructional design for each learning experience that achieved desired learning outcomes for the target audience(s), which included an embedded measurement component. Provided feedback to leaders who are delivering learning content. Incorporated feedback from learning evaluations into future design and development activities. Contributed to the development of tools and templates that drive clear and efficient design, development, and communication with business stakeholders. Show less

Instructional Designer

• Jan 2022 - Jul 2022

Learning And Development Specialist - Franchise Services

• Feb 2021 - Jan 2022

Developed and implemented technical and soft skills training for employees of franchisees. Planned and promoted organizational changes by working with management teams to develop departmental training strategies. Created and implemented a comprehensive customer service program for new customer service staff. Developed a customer care training initiative based on a practical application of Organizational Development theory. Developed and implemented technical and soft skills training for employees of franchisees. Planned and promoted organizational changes by working with management teams to develop departmental training strategies. Created and implemented a comprehensive customer service program for new customer service staff. Developed a customer care training initiative based on a practical application of Organizational Development theory.

5th Grade Co-Teacher

• Jun 2017 - Jan 2019

Responsible for content creation through lesson plan writing including deliverables, digital presentations, interactive learning through technology. Demonstrated growth through receiving and immediately implementing feedback. Responsible for deep analysis of data to provide data driven instruction to meet all students needs and state standards. Researched and implemente

4th Grade Guided Reading Teacher

• Aug 2017 - Jun 2018

Instruct students, evaluate performance and facilitate efforts to advance student achievement particularly in reading. Using data from STEP and PARCC tests, determine highest priority reading skills to be taught or retaught. Modify lessons to meet requirements IEPS and 504sand individuals of cultural diversity. Develop lesson plans that meet requirements of curriculum guidelines.

Grade 2 Co-Teacher

• Jul 2016 - Jun 2017

Instruct students, evaluate performance and facilitate efforts to advance student achievement using STEP, MyLexia and other assessment scores. Using data from assessments, create and provide interventions with integrity. Create classroom environment that enables students to learn while keeping students interested and attentive. Modify lessons to meet requirements of special needs students and individuals of cultural diversity. Develop lesson plans that meet requirements of curriculum guidelines for each grade and learning level. Show less

6th/7th Grade ELA

• Jun 2015 - Jun 2016

Create rigorous, objective-driven, arts-infused lessons aligned with curriculum maps and state standards. Differentiate for individual students based on their unique learning needs so all students are appropriately engaged and challenged. Ensure students are engaged through activities and technology that accommodate various learning styles, personality styles, and the need for physical movement through "Brain Breaks". Explicitly introduce learning objectives to activate students’ prior knowledge relative to objectives, and conclude the lesson by revisiting the learning objective and having students apply it in context. Collaborate with special education, ESL/ELL and Title I teachers. Communicate respectfully and thoughtfully with parent/guardians remaining sensitive to different families’ cultures, values and needs. Show less

Title I ELA/RtI Coordinator

• Dec 2014 - Jun 2015

Responsible for providing high-level literacy learning experiences to struggling readers and writers. Prescribed, taught, and assessed the course of study that provides tiered levels of support. Implemented scientific-based reading and writing research (SBRR) strategies. Administered and interpreted assessment data to determine adequate progress, determining those in need of supplemental or intensive intervention.

Hostess

• 2013 - 2016

Scheduled and managed a high volume of reservations, and assisted in planning private parties and events. Maintained a high level of communication between servers and managers to assure customer needs and concerns were met. Created a warm and welcoming environment to ensure a positive customer experience for new and returning customers. Scheduled and managed a high volume of reservations, and assisted in planning private parties and events. Maintained a high level of communication between servers and managers to assure customer needs and concerns were met. Created a warm and welcoming environment to ensure a positive customer experience for new and returning customers.

Social Media Coordinator and Website Editor

• Jun 2013 - Feb 2014

Responsible for writing, editing and publishing content for program website using a content management system. Identify marketing opportunities on different social media sites such as Twitter and Facebook in order to expand the program and its campaign’s presence on social media outlets while consistently engaging in two way dialogue with the community. I am responsible for maintaining a daily social media presence while also providing daily social care on program’s social media platforms such as Twitter, Facebook and Youtube. I support and protect program by making sure that positive messaging is maintained in community and establish consistency of messagesI am the creator of email based monthly newsletter. In doing this, I am responsible for generating and assigning content, editing said content, general layout and design of the newsletter and scheduling distribution. Show less

STEP Professor

• Mar 2013 - Feb 2014

Planned and implemented English curriculum, tracked student growth through the use of portfolios, prepared continuing education students for the Cambridge: First Certificate in English exam, created grammar and vocabulary resources to be used within classrooms, created and implemented program entrance placement assessments

Conservation Camp Instructor

• May 2011 - Sep 2011

Developed and delivered science content in an inquiry based forum that engaged students ages 4 and 5 with the natural world around them. Accountable for accurate budgeting, attendance sheets, accident reports, behavior reports, and time sheets. Managed and served as a mentor for the Teaching Assistant and Camp Teen Volunteers assigned to the camp group. Collaboration with public program representatives to develop curriculum specific presentations. Developed and delivered science content in an inquiry based forum that engaged students ages 4 and 5 with the natural world around them. Accountable for accurate budgeting, attendance sheets, accident reports, behavior reports, and time sheets. Managed and served as a mentor for the Teaching Assistant and Camp Teen Volunteers assigned to the camp group. Collaboration with public program representatives to develop curriculum specific presentations.

Kitchen Manager

• Jun 2009 - Jun 2011

Providing high quality customer service to all clients. Responsible for cash handling, assisting in inventory, budgeting and reordering of supplies and goods, daily instruction and use of English Language Toolbox to assist ESL crew members in the learning of the English Language. Responsible for food preparation and handling. Providing high quality customer service to all clients. Responsible for cash handling, assisting in inventory, budgeting and reordering of supplies and goods, daily instruction and use of English Language Toolbox to assist ESL crew members in the learning of the English Language. Responsible for food preparation and handling.

Teacher's Assistant

• Jun 2010 - Sep 2010

Managed and directed campers ages four and five. Effectively communicated with the administration, and developed action plans to resolve individual camper problems or conflicts among campers. Assisted in the development of curriculum and hands on, interactive lessons in order to meet goals and standards. Focused on positive classroom management skills, positive reinforcement and time management skills within a classroom setting. Created and maintained positive parent relationships that allowed for flawless communication. Show less