Experience

RAYTRON ENTERPRISES INC. OF FLORIDA

• United States
• Consumer Services
• 1 - 100 Employee

• Executive Assistant

  • Jul 2006 - Present

  * Manage multiple projects at a time while maintaining deadlines, budgets and relationships* Assist Regional Executive with written and verbal communications, sales data processing and reporting, meetings, calendar and travel* Maintain multiple databases, ensuring accuracy as well as archiving and distributing data* Serve as Contracts Administrator, preparing and maintaining franchise contracts and documents* Act as Guest Service Ambassador, handling customer feedback and coaching franchisees on providing above-and-beyond service to restore broken customer relationships* Create both print and digital graphic design materials for trade shows, trainings and events* Plan and execute events with a focus on little details that wow attendees, including leading the event team, managing timelines, negotiating venues, organizing food/beverage, coordinating with speakers and designing the overall theme* Design, write and present various trainings and workshops for stylists and franchisees* Compose and distribute a weekly newsletter containing tips on service, teamwork and leadership* Oversee smooth office operations including sourcing and purchasing office supplies, answering phones and screening visitors