Experience

Ungerboeck

• United States
• Software Development
• 1 - 100 Employee

• Quality Engineer

  • Sep 2021 - Present



Lodging Hospitality Management

• United States
• Hospitality
• 100 - 200 Employee

• Convention Services Manager

  • Jun 2015 - Sep 2021

• Sales & Convention Services Administrator

  • Jun 2014 - Jun 2015

• Front Desk Supervisor

  • Apr 2014 - Jun 2014

  Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet high standards of quality. Oversee and support Front Office shifts to insure compliance with operating procedures, standards and total guest satisfaction.

• Front Desk Representative

  • Mar 2013 - Apr 2014

  Check in and check out guests to the hotel roomsHelp guests during their stay with any questions and needsCommunicate with other departments within the hotelAnswer the calls forwarded to the Front Desk



Vacasa

• United States
• Hospitality
• 700 & Above Employee

• Guest Services Intern

  • May 2012 - Aug 2012

  Guest Services Intern at Waterscape Resort on Okaloosa Island Worked at the onsite Front Desk Make guests’ informational packetsChecked guests in and out of their unitsAnswered phone calls and guests' questions Guest Services Intern at Waterscape Resort on Okaloosa Island Worked at the onsite Front Desk Make guests’ informational packetsChecked guests in and out of their unitsAnswered phone calls and guests' questions



Drury Hotels

• United States
• Hospitality
• 700 & Above Employee

• Spring Break F&B Intern

  • Mar 2012 - Mar 2012

  March 16, 2012-March 22, 2012Greeter for hotel breakfastTable busser for hotel breakfast and evening kickback March 16, 2012-March 22, 2012Greeter for hotel breakfastTable busser for hotel breakfast and evening kickback



Karachi Marriott Hotel

• Hospitality
• 700 & Above Employee

• Guest Service Representative

  • May 2011 - Oct 2011

  Check in and check out guests to the hotel roomsAnswer phone calls and take guests’ reservationsAssist Housekeeping - Fold towels and pillowcases Check in and check out guests to the hotel roomsAnswer phone calls and take guests’ reservationsAssist Housekeeping - Fold towels and pillowcases



Kansas State University

• United States
• Higher Education
• 700 & Above Employee

• Server

  • Aug 2008 - Sep 2010

  Serve dinner to several hundred college students nightly during academic school yearEnhance ability to maintain a positive attitude in a fast paced work environment Serve dinner to several hundred college students nightly during academic school yearEnhance ability to maintain a positive attitude in a fast paced work environment



Choice Hotels International

• United States
• Hospitality
• 700 & Above Employee

• Comfort Suites Guest Services Representative

  • May 2010 - Aug 2010

  Check in and check out guests to the hotel suitesAnswer phone calls and take guests’ reservationsAssist Housekeeping - Wash, dry, and fold towels and pillowcases Check in and check out guests to the hotel suitesAnswer phone calls and take guests’ reservationsAssist Housekeeping - Wash, dry, and fold towels and pillowcases