Experience

EFG European Furniture Group UK

• United Kingdom
• Office Furniture and Fixtures Manufacturing
• 1 - 100 Employee

• Tender & Implementation Manager

  • Jan 2021 - Present



Zenith Vehicles

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Implementation Team Manager

  • Apr 2018 - Oct 2020

  Responsible for a team of 5 Implementation Managers, implementing contracts for all vehicle solutions (Fleet Management, Contract Hire, Salary Sacrifice, HGV & Specialist Vehicles and Rental Management) with customer contracts ranging from 100 vehicles or 1500 eligible employees to 15,000 vehicles and 8,000 eligible employees. Ensuring new customers are onboarded as quickly as possible to gain revenue, whilst ensuring a smooth transition. Mentoring, coaching & One to One development. Responsible for a team of 5 Implementation Managers, implementing contracts for all vehicle solutions (Fleet Management, Contract Hire, Salary Sacrifice, HGV & Specialist Vehicles and Rental Management) with customer contracts ranging from 100 vehicles or 1500 eligible employees to 15,000 vehicles and 8,000 eligible employees. Ensuring new customers are onboarded as quickly as possible to gain revenue, whilst ensuring a smooth transition. Mentoring, coaching & One to One development.



Commercial Group

• Implementation Project Manager

  • Apr 2016 - Apr 2018

  Responsible for Managing projects to ensure new business is implemented as quickly and efficiently as possible. Using previous experience and Project Management techniques to provide a smooth transition to the customer. A mix of office based, home based and customer facing role. Responsible for Managing projects to ensure new business is implemented as quickly and efficiently as possible. Using previous experience and Project Management techniques to provide a smooth transition to the customer. A mix of office based, home based and customer facing role.



Thomas Cook Group plc

• Travel Arrangements
• 700 & Above Employee

• Sales Representative

  • Apr 2015 - Mar 2016

  Successfully led the overseas representative team, despite turbulent changes and company transition and implementation of new processes. Responsible for motivating the team and ensuring sales targets met in addition to adhoc sales increasing profit for company and individuals. Responsible for overall team performance and customer satisfaction, being the point of contact for escalation from guests and resort agency. Successfully led the overseas representative team, despite turbulent changes and company transition and implementation of new processes. Responsible for motivating the team and ensuring sales targets met in addition to adhoc sales increasing profit for company and individuals. Responsible for overall team performance and customer satisfaction, being the point of contact for escalation from guests and resort agency.



YES (Your Event Solutions) Ltd

• United Kingdom
• Events Services
• 1 - 100 Employee

• Sales Marketing Manager

  • Jul 2014 - Nov 2014

  Temporary position at a small events agency, responsible for new business and increasing sales by cold calling and increasing database. Responsible for creating proposals and quotes to prospective clients in addition to producing the initial project brief; including venue searches, food & beverage options & scope and presenting to clients.Exposure to a whole range of clients and their MICE requirements and supporting Event Managers in event organisation, planning and roll out. Responsible for updating website and it's content to attract the correct audience.



Calder Conferences

• Head of Events

  • Oct 2013 - Jun 2014

  Responsible for managing the Events' team to plan and deliver all events from medium sized strategic meetings (up to 150 delegates) to large high profile government conferences (500 - 1000 delegates). Clients ranging from corporate to public sector clients, but mainly the Central Government events after being awarded the contract for 4 years.Managing all aspects of the event including but not limited to; Delegate registration and management, website creation, theming, audio visual requirements (including stage, set & design), all liaison with venues for catering and timings on behalf of the client.



Office Depot UK

• Events Manager

  • Aug 2012 - Sep 2013



Office Depot

• United States
• Retail Office Equipment
• 700 & Above Employee

• Customer Implementation Team Manager

  • Nov 2006 - Jul 2012



Supplies Team Solutions

• United Kingdom
• Retail Office Equipment
• 1 - 100 Employee

• Implementation Project Executive

  • 2004 - 2005