Experience

Karmak

• United States
• Software Development
• 100 - 200 Employee

• Configuration Specialist 1

  • Jul 2021 - Present

  •Reviewed setup data and worked with the data team in depth on best practices and data inconsistencies, including analyzing the setup data and made suggestions to the customer and data team on potential risks and roadblocks•Maintained the default database and made suggestions to the team for optimal usage in the Karmak business system software•Provided consulting to customers by utilizing Karmak's best business practices•Maintained communication between the customer, Project Manager, data, and training teams Show less

• Associate Configuration Specialist

  • Apr 2019 - Jul 2021

  •Configured Fusion business systems for Karmak customers•Provided assistance to Karmak teams during a customer's bring live by approving, rejecting, and recording any changes to a customer's configuration •Conducted business strategy and enterprise calls with customers•Ensured branch adds were consistent with customer's existing business system

• Training Specialist

  • Nov 2017 - Apr 2019

  •Directed software demos for customers•Assisted with the Help Desk at the annual Karmak conference•Developed and executed onboarding for new trainers•Completed various courses to further my Fusion software knowledge as the program changed frequently•Created and implemented new learning procedures and objectives for customers and internal employees for new implementation process•Collaborated with peers on training improvements•Instructed classes at Karmak's annual conference Show less

• Associate Training Specialist

  • Apr 2016 - Nov 2017

  •Conducted online webinars•Collaborated with co-workers to generate documents for training purposes•Traveled to various companies to conduct training on Karmak's Fusion software•Provided subject matter and software assistance to the eLearning team •Assisted with customer set-up for the client’s Fusion system •Ensured a clean conversion of the customer’s data by providing assistance to the Data/Configuration team



Blackburn College

• Higher Education
• 200 - 300 Employee

• Career Services Specialist

  • Aug 2015 - May 2016

  •Conducted resume critiques •Gathered data for placement rates•Created workshop evaluations and analyzed results•Organized and executed a Breast Cancer Awareness fundraiser raising over $6,400•Coordinated and implemented professional development workshops for all students, faculty and staff•Collaborated with co-workers on various projects and adhered deadlines •Supervised and assisted student worker with special needs

• Professional Development Coordinator - Internship

  • Aug 2015 - Dec 2015

  •Implemented focus groups•Coordinated professional development programs•Created curriculum and executed training programs for the Work Program•Conducted a needs assessment and analyzed the data for the Work Program•Created and distributed advertisement for professional development workshops•Facilitated career development workshops

• Education Office Assistant

  • Jan 2012 - Aug 2015

  •Managed confidential student files•Assisted faculty members with creating syllabi•Created marketing materials•Utilized Excel, Word, PowerPoint, and Publisher for various projects•Wrote articles for the department newsletter



College Street Readers, Blackburn College

• Carlinville, Illinois

• Guided Reading Teacher

  • Jan 2014 - May 2014

  •Planned and instructed lessons to small and whole group guided reading sections •Implemented the Common Core standards •Assessed students’ reading levels •Co-taught whole group guided reading section with peers •Planned and instructed lessons to small and whole group guided reading sections •Implemented the Common Core standards •Assessed students’ reading levels •Co-taught whole group guided reading section with peers



Golden West Central Library District

• Augusta, Illinois

• Summer Reading Program Coordinator

  • 2012 - 2014

  •Constructed and administrated a four week reading program •Collected donations and created advertising •Assisted children with discovering and selecting age appropriate books •Collaborated with five library branches to promote literacy •Constructed and administrated a four week reading program •Collected donations and created advertising •Assisted children with discovering and selecting age appropriate books •Collaborated with five library branches to promote literacy



Field Experience, Blackburn College

• Classroom Aid

  • Aug 2013 - Dec 2013

  •Instructed individualized lessons to students with special needs•Graded and facilitated test and homework assignments•Taught student with a speech impediment basic American Sign Language •Assisted struggling readers with reading comprehension skills•Trained the teachers on the use of the Smart Board

• Virtual Co-teaching

  • Aug 2013 - Dec 2013

  •Instructed lessons to students in Minnesota through Skype•Implemented the Common Core standards•Created discussion forums for students to communicate assignments and discussion questions•Co-taught students with peers•Created and implemented reading lesson plans