Experience

Mercy Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• URO Patient Access Representative

  • Aug 2015 - Present

  • Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and insurance information. • Registering patients for service delivery, including the entry. • Enter the Patient/guarantor information in the patient accounting system, collection of patient signatures on all appropriate forms imaging/copying of registration documents. • Conducts online insurance eligibility/benefit verification on designated cases, notifies patient/guarantor. • Provide escort and directional support to patients, family members and visitors. • Promote the philosophy, mission, vision, goals, and values of Trinity Health. • Entering the patient's demographic information when an ambulance arrives in a timely manner. • Apply the patient's bracelet to patient's wrist and verify fist name, last name and date of birth. Show less



Aerotek

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Customer Service Agent

  • Nov 2014 - Feb 2015

  • Entering Data into Database • Answering telephone and providing the best solution for the customer. • Taking payments over the phone • Repossessing vehicles in a timely manner if payment were not up to date. • Researching obituaries for customer that had passed, to update their account. • Taking funds from secured accounts that had been worked. • Separating mail making sure every department got the correct mail. • Providing excellent customer service over the phone, and being as sincere as possible to every scenario. Show less



Cash Store

• United States
• Retail
• 1 - 100 Employee

• Store Manger

  • Jun 2013 - Nov 2014

  Handled 14 day cash advances. Entered confidential customer information into Cashwise Database. Presented, dictated and authorized loan agreements per policy. Accountable for daily call logs and follow up reminder calls to ensure all outstanding balances and returns were handled with in a timely manner. Balanced end of day reporting, maintained accurate petty cash, responsible for daily banking deposits of large cash amounts. Answered the telephone and represented the company in a professional and businesslike manner. Show less



Brann's Steakhouse & Grille

• United States
• Restaurants
• 1 - 100 Employee

• Server

  • Jan 2010 - Jun 2013

  Known for exceeding customer expectations while maintaining poise, confidence and a sense of humor in all settings. Graceful, careful, clean and safe when handling food and beverages. Possess a fantastic memory and excellent listening skills, resulting in highly accurate order placement. Team player helping in every area that is necessary duties included but not limited to: running food, tending to the drive-thru window, seating patrons at a table and initiating the service process. Proficient in maintaining clean dining area while ensuring all standards are met. Show less