Experience

Essex Partnership University NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• RMN

  • Sep 2020 - Present



Freelance

• Mediator

  • May 2016 - Present

  Dialogue facilitator between disputing parties.



DaKingslogistics and Distribution Services

• Founder and Manager

  • Aug 2014 - Present

• Founder and Manager

  • Aug 2014 - Present



Citizens Advice

• Gateway Assessor

  • Jan 2013 - Present

  Meetng and greetng clientsEffectively managing business correspondence. Researching and analysing data effectively. Assessing client’s case to see how best to help the client.Summarising and recording client’s case onto database. Providing assisted information to help solve the client’s case or referring the client external agency where the client can get help with dealing with their case.Recording social policy issues, which might bring a change to the Laws that affect society as a whole.



Freelance

• Paralegal

  • Aug 2003 - Present

  Assisting attorney with case research in readiness for trial.Performing case research and summaries.Proofreading documents.Contacting clients to brief them on the status of their case and responding to elementary questions about the legal process.Monitoring case and filing deadlines and drafting court documents.Speaks Yoruba.Proficient in using Microsoft word and Excel.



William Hill

• Branch Manager and Job instructor

  • Nov 2000 - Nov 2011

  Spearheaded direct sales in my branch; I had to personally engage big spenders and ensured that they were kept happy within the branch and all their betting needs met; in the process generating over £27,000.00 in gaming machine turnover.Came second twice in the Gaming Machine Incentive Scheme in the East London Area, winning over £800.00 in Capital Bond Vouchers.Constantly sold an average of 31% of new products personally within the first 2 weeks of sales promotion; ensuring minimum targets are exceeded and average sales met.Boosted sales 2010 and 2011 by generating new business relationships, and maintaining existing business clients. Delivered training and development interventions for new employees, which included training on Branch Management, Health & Safety, Customer Services, Company Policies & Procedures and Gambling Regulations.Reported to the District Manager and was responsible for managing 4 employees.I was responsible for guiding the trainees through induction workbook and their 3 & 6 months assessment.Conducted trainee progress reviews, and passed on areas of concern to the district training coordinator.Handled employee relations issues which included disciplinary and grievance matters.Managed budgets and controlled procurement expenditure within the branch and recorded the district’s discrepancies.Collated the district’s vending receipts and reported figures to head office. Accounted for daily sales receipts, which included banking takings.Ensured recruitment criteria were met and liaised with the district training coordinator regarding requirements.Promoted the branch’s brands/product lines and raised the profile of the company within the local community it served.Inspired and motivated staff and promoted the company’s Responsible Gambling Policy.Provided excellent service to our customers.I was responsible for dealing with complex and diverse managerial problems.