Experience

Travel Associates NQ & CQ

• Australia
• Travel Arrangements
• 1 - 100 Employee

• Marketing Assistant

  • Dec 2019 - Present



JBOYS INC. (Not-for-profit)

• Board Member / Media and Communications

  • Jun 2016 - Present

  JBOYS INC. is a not-for-profit founded in 2016 that aims to reduce road trauma through the education of young people. JBOYS offers training and welfare services as a way of supporting today’s youth for tomorrow’s opportunities. - Managing various social media channels (ie. Facebook, Twitter and Instagram) including: coordinating and scheduling posts, and upcoming activities and events to enhance brand awareness and organisation’s profile - Researching and writing investigative feature papers and website content - Assisting with the planning, coordinating and executing corporate events and training courses including: Gala Ball and driver education camps/courses - Designing logos/branding and merchandise; and ordering inventory.



Flight Centre Travel Group

• Australia
• Travel Arrangements
• 700 & Above Employee

• Travel Sales Consultant

  • Jun 2018 - Oct 2019

  Flight Centre Travel Group (FCTG) is a large retail travel agency in Australia. It was founded in 1982, and is headquartered in Brisbane, Australia. FCTG has a large number of stores and offices under various retail and corporate brands. It operates in Australia, New Zealand, United States, Canada, United Kingdom, South Africa, Hong Kong, India, China, Singapore, United Arab Emirates, and Mexico. FCTG has licensee arrangements in a further 80 countries under the corporate brand, FCM Travel Solutions. Responsibilities included: ▪ Conducting research and meticulously preparing travel itineraries for both corporate and leisure clients ▪ Meeting or exceeding sales targets set by Team Leader ▪ Researching and preparing weekly presentations on sales, product and industry updates ▪ Delivering outstanding customer service - assisting clients with all travel related enquiries via phone, email and face-to-face



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Sales Consultant

  • Mar 2017 - Jul 2017

  Telstra Corporation Ltd. is an Australian telecommunications and media company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other entertainment products and services. Responsibilities included: • Communicating clearly and concisely with customers to provide them with the best overall solution • Maintaining a professional retail image by ensuring the cleanliness of all areas of the store • Assisting customers with telecommunication faults • The professional handling of Point of Sale (POS) transactions • Sticking to sales targets and maintaining a high customer satisfaction rating



Prices Plus

• Retail Assistant / 3IC

  • Sep 2014 - Sep 2016

  Prices Plus is an Australian owned family business that is one of Australia’s leading discount variety retailers with 28+ stores throughout Queensland. Responsibilities included: • Communicating clearly and concisely with customers to provide them with outstanding customer service • Communicating clearly and concisely with suppliers to replenish stock • Maintaining a professional retail image by ensuring the cleanliness of all areas of the shop both internally and externally • Processing and pricing stock • Supervising staff in a professional manner to maintain outstanding customer service • The professional handling of Point of Sale (POS) transactions