Experience

du

• United Arab Emirates
• Telecommunications
• 700 & Above Employee

• Field Sales Executive

  • Nov 2013 - Present

  • I worked as a Field Sales Executive in DU and handle mass market of Dubai. • I worked in ALO project. • I worked as a Team Leader in MNMI campaign for the registration of sim cards. • I worked in market scanning for different projects. • I also worked as a merchandiser of du and worked in different areas of Dubai. • I deal with the premium and sub dealers. • I also worked in GITEX and become TOP UPSELLER in team at DU ONE MOBILE kiosk. Reward: Rewarded with Gold medal in 2016 for best performance in Dubai team. Show less



Zong CMPak Ltd

• Telecommunications
• 700 & Above Employee

• Customer Service Officer

  • Jan 2012 - Oct 2013

  • I was a back up of my team. • I was also work as acting team lead. • Handling customer complaints and problems • Providing excellent customer services regarding complaints of customer. • Providing information upon customer quires regarding different products. • Arranging calls back and as well as feed back of the customer • Dealing with new customers and providing them services satisfactory Reward: Promoted as a point person in a team. 1 month job rotation as a quality officer. 1 month job rotation as a traffic controller. Show less



Telenor

• Norway
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Jan 2010 - Dec 2011

  • Interfacing with sales • Works in rotation shifts • Sending report on daily basis for the team performance and up selling • Work as a quality assurance officer in team • Point person in team • Held the team meetings after the shifts • Interfacing with sales • Works in rotation shifts • Sending report on daily basis for the team performance and up selling • Work as a quality assurance officer in team • Point person in team • Held the team meetings after the shifts