Experience

Element Technologies Inc

• United States
• Information Technology & Services
• 1 - 100 Employee

• Unity Developer

  • Mar 2022 - Present

  Bengaluru, Karnataka, India

• Unity Developer

  • Mar 2022 - Present



Valor PayTech

• United States
• Financial Services
• 100 - 200 Employee

• Customer Support Analyst

  • Sep 2021 - Dec 2021

  Chennai, Tamil Nadu, India Analyzing all the accounts by their day to day transactions and resolving the queries raised by customers. Provide first and second level support for all E-commerce service, including in priority the frontend and backend applications Respond to customer request via telephone calls, emails and ticket system requests. Offer a high level of customer service for users with varies degrees of functional and technical proficiency Document dispatch and escalate request to upper level… Show more Analyzing all the accounts by their day to day transactions and resolving the queries raised by customers. Provide first and second level support for all E-commerce service, including in priority the frontend and backend applications Respond to customer request via telephone calls, emails and ticket system requests. Offer a high level of customer service for users with varies degrees of functional and technical proficiency Document dispatch and escalate request to upper level support Monitor targets to ensure that problem are resolved within SLA guidelines Guided customers and Non-Tech teams to follow the systems to do underwritings. Maintain accurate records of all Customer related activities Experience in Cloud based Software like Access 1 & Boardpo

• Customer Support Analyst

  • Sep 2021 - Dec 2021

  Chennai, Tamil Nadu, India