Experience

Sharwa
• Belgium
• Chemical Manufacturing
• 1 - 100 Employee
• Fleet manger

  • Feb 2022 - Present


Rabbit express

• United States
• Business Supplies & Equipment
• 1 - 100 Employee

• Operational Specialist

  • Jul 2021 - Feb 2022

  Monitor the efficiency of a department andy apply methods to improve processes. Implementing processes to reduce cost. Analyzing and reporting on performance. Monitor the efficiency of a department andy apply methods to improve processes. Implementing processes to reduce cost. Analyzing and reporting on performance.



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Quality Specialist

  • Jul 2020 - Jun 2021

  Preparing and implementing quality policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. .Tracking couriers via Google street map. Ensuring that standards and safety regulations are observed. Addressing and discussing issues and proposed solutions with superiors. Documenting quality assurance activities and creating audit reports. Making recommendations for improvement. Creating training materials and operating manuals. Show less



Etisalat Misr

• Egypt
• Telecommunications
• 300 - 400 Employee

• Sales Executive

  • Jan 2020 - Jul 2020

  -Maintains, understands and communicates information, including working knowledge of company products, services, policies and procedures. - Coordinates customer requirements with Sales & Operations staff. -Supports and/or performs cost estimating and quoting for new business projects. -Monitors and reviews sales budgets, forecasts and contracts in concert with order activity for gap analysis and takes actions to close gaps, and report monthly metrics for quote and sales activity. - Receives, records, and routes customer orders/changes in appropriate manner. -Ensures all orders are entered correctly and follows our Order Entry Acknowledgement process. -Responsible for research and resolution of customer inquiries and/or complaints and provides appropriate responses including technical and/or product-related information in a timely and courteous manner. -Liaison between customers, planners, sales personnel and operations and communicates customer feedback, issues and concerns to all applicable internal staff members. -Administrative duties include organization and maintenance of department filing systems, and offsite document storage. -Prepares reports and correspondence as needed, in support of sales forecasts, profitability metrics, bookings and backlog. Show less



Baddel

• Egypt
• Truck Transportation
• 1 - 100 Employee

• Customer Service Specialist

  • Jan 2019 - Dec 2019

  Maintenance stations of bikes that have technical issues. solving payment issues. Maintenance stations of bikes that have technical issues. solving payment issues.



B2B Egypt Real Estate Marketing

• Sales Agent

  • Jan 2017 - Oct 2017

  -Making outbound calls to businesses, to discuss and promote our services (B2B) -Identifying and understanding their main needs. -Identifying and tailoring solutions around their business needs. -Building rapport and key relationships with clients. -Promoting and closing our products and services. -Hitting weekly/monthly/quarterly targets. -Making outbound calls to businesses, to discuss and promote our services (B2B) -Identifying and understanding their main needs. -Identifying and tailoring solutions around their business needs. -Building rapport and key relationships with clients. -Promoting and closing our products and services. -Hitting weekly/monthly/quarterly targets.