Alejandro Baena
Analytic Linguist at Metlang- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Spanish Native or bilingual proficiency
-
English Native or bilingual proficiency
Topline Score
Bio
Angela (Doss) Stines
I had the privilege of working with Alejandro at HomeAdvisor. Alejandro has always executed at a high standard with enthusiasm and commitment from the first day. I personally interviewed him to join my team and directly managed Alejandro during his time at HomeAdvisor. He could always be counted on to deliver exceptional customer service support and was a highly adaptable member of the team. Alejandro is a great guy - smart, organized, creative and dedicated. He has broad experience and knowledge, and works very well with diverse groups of people. Alejandro is one of the best representatives I have had the pleasure of managing and working with; I would not hesitate to recommend him for any position.
william roman miranda villota
Yo William Miranda conozco ha Alejandro como una persona integra, dedicada, respetuosa y amable que desempeña sus labores de la mejor manera.
Angela (Doss) Stines
I had the privilege of working with Alejandro at HomeAdvisor. Alejandro has always executed at a high standard with enthusiasm and commitment from the first day. I personally interviewed him to join my team and directly managed Alejandro during his time at HomeAdvisor. He could always be counted on to deliver exceptional customer service support and was a highly adaptable member of the team. Alejandro is a great guy - smart, organized, creative and dedicated. He has broad experience and knowledge, and works very well with diverse groups of people. Alejandro is one of the best representatives I have had the pleasure of managing and working with; I would not hesitate to recommend him for any position.
william roman miranda villota
Yo William Miranda conozco ha Alejandro como una persona integra, dedicada, respetuosa y amable que desempeña sus labores de la mejor manera.
Angela (Doss) Stines
I had the privilege of working with Alejandro at HomeAdvisor. Alejandro has always executed at a high standard with enthusiasm and commitment from the first day. I personally interviewed him to join my team and directly managed Alejandro during his time at HomeAdvisor. He could always be counted on to deliver exceptional customer service support and was a highly adaptable member of the team. Alejandro is a great guy - smart, organized, creative and dedicated. He has broad experience and knowledge, and works very well with diverse groups of people. Alejandro is one of the best representatives I have had the pleasure of managing and working with; I would not hesitate to recommend him for any position.
william roman miranda villota
Yo William Miranda conozco ha Alejandro como una persona integra, dedicada, respetuosa y amable que desempeña sus labores de la mejor manera.
Angela (Doss) Stines
I had the privilege of working with Alejandro at HomeAdvisor. Alejandro has always executed at a high standard with enthusiasm and commitment from the first day. I personally interviewed him to join my team and directly managed Alejandro during his time at HomeAdvisor. He could always be counted on to deliver exceptional customer service support and was a highly adaptable member of the team. Alejandro is a great guy - smart, organized, creative and dedicated. He has broad experience and knowledge, and works very well with diverse groups of people. Alejandro is one of the best representatives I have had the pleasure of managing and working with; I would not hesitate to recommend him for any position.
william roman miranda villota
Yo William Miranda conozco ha Alejandro como una persona integra, dedicada, respetuosa y amable que desempeña sus labores de la mejor manera.
Credentials
-
ALTA
ALTA Language Services, Inc.
Experience
-
Metlang
-
United States
-
Translation and Localization
-
200 - 300 Employee
-
Analytic Linguist
-
Oct 2019 - Present
Examine methodically and in detail the constitution of information for purposes of explanation and interpretation. • Analyze illegal activity using intelligence software to identify financial fraud, money laundering, illegal wire transfer-specific to pharmaceutical drug distribution in the state of Colorado. • Testify in court as an expert linguist to collaborate with federal and state agencies with their investigations into narco-trafficking, counterfeiting, terrorism and fraud. •… Show more Examine methodically and in detail the constitution of information for purposes of explanation and interpretation. • Analyze illegal activity using intelligence software to identify financial fraud, money laundering, illegal wire transfer-specific to pharmaceutical drug distribution in the state of Colorado. • Testify in court as an expert linguist to collaborate with federal and state agencies with their investigations into narco-trafficking, counterfeiting, terrorism and fraud. • Stay abreast of federal and state laws regarding drug abuse and domestic violence. • 10 Years of experience in building relationships with federal, state and local law enforcement agencies • Demonstrate team leadership, goal driven personality and commitment to productivity • Proficient in Microsoft Office, Adobe Creative Cloud, Cinema 4D and Classified Intelligence Software • American Council on the Teaching of Foreign Languages Certified • Fluent in Spanish & English • Alta Certified • Active Sensitive Clearance for US Drug Enforcement Agency Show less Examine methodically and in detail the constitution of information for purposes of explanation and interpretation. • Analyze illegal activity using intelligence software to identify financial fraud, money laundering, illegal wire transfer-specific to pharmaceutical drug distribution in the state of Colorado. • Testify in court as an expert linguist to collaborate with federal and state agencies with their investigations into narco-trafficking, counterfeiting, terrorism and fraud. •… Show more Examine methodically and in detail the constitution of information for purposes of explanation and interpretation. • Analyze illegal activity using intelligence software to identify financial fraud, money laundering, illegal wire transfer-specific to pharmaceutical drug distribution in the state of Colorado. • Testify in court as an expert linguist to collaborate with federal and state agencies with their investigations into narco-trafficking, counterfeiting, terrorism and fraud. • Stay abreast of federal and state laws regarding drug abuse and domestic violence. • 10 Years of experience in building relationships with federal, state and local law enforcement agencies • Demonstrate team leadership, goal driven personality and commitment to productivity • Proficient in Microsoft Office, Adobe Creative Cloud, Cinema 4D and Classified Intelligence Software • American Council on the Teaching of Foreign Languages Certified • Fluent in Spanish & English • Alta Certified • Active Sensitive Clearance for US Drug Enforcement Agency Show less
-
-
-
ABGraficos
-
Denver
-
Independent Business Owner
-
Jul 2017 - Dec 2021
Specialized in photo editing, video editing, custom graphics, logos, and website development. • Responsible for designing and maintaining website for external clients. • Used motion graphics for in-house video production using Adobe After Effects. • Designed and delivered user interfaces in the form of wireframes, flowcharts, and diagrams to communicate concepts to engineers, marketing, and key stakeholders. Specialized in photo editing, video editing, custom graphics, logos, and website development. • Responsible for designing and maintaining website for external clients. • Used motion graphics for in-house video production using Adobe After Effects. • Designed and delivered user interfaces in the form of wireframes, flowcharts, and diagrams to communicate concepts to engineers, marketing, and key stakeholders.
-
-
-
MVM, Inc.
-
United States
-
Business Consulting and Services
-
400 - 500 Employee
-
Team Lead
-
May 2018 - Oct 2019
Managed the daily operations of a team of linguists and served as the primary contact at the Denver office. •Worked collaboratively with community, local and state agencies to better coordinate efforts to support victims of drug abuse. •Helped management with training procedures following Title III regulations to optimize quality control within clients’ desired parameters. •Managed a team of linguists during investigation to validate findings, report sensitive results up the chain and… Show more Managed the daily operations of a team of linguists and served as the primary contact at the Denver office. •Worked collaboratively with community, local and state agencies to better coordinate efforts to support victims of drug abuse. •Helped management with training procedures following Title III regulations to optimize quality control within clients’ desired parameters. •Managed a team of linguists during investigation to validate findings, report sensitive results up the chain and improved performance among the team of linguists. •Recognized as a Team Leader for the Denver Region becoming an integral partner in managing cases, coordinating staff and mentor new hires. Show less Managed the daily operations of a team of linguists and served as the primary contact at the Denver office. •Worked collaboratively with community, local and state agencies to better coordinate efforts to support victims of drug abuse. •Helped management with training procedures following Title III regulations to optimize quality control within clients’ desired parameters. •Managed a team of linguists during investigation to validate findings, report sensitive results up the chain and… Show more Managed the daily operations of a team of linguists and served as the primary contact at the Denver office. •Worked collaboratively with community, local and state agencies to better coordinate efforts to support victims of drug abuse. •Helped management with training procedures following Title III regulations to optimize quality control within clients’ desired parameters. •Managed a team of linguists during investigation to validate findings, report sensitive results up the chain and improved performance among the team of linguists. •Recognized as a Team Leader for the Denver Region becoming an integral partner in managing cases, coordinating staff and mentor new hires. Show less
-
-
-
Conduit Language Specialists
-
Centennial, Colorado, United States
-
Analytical Linguist
-
Oct 2013 - May 2018
Worked in a secure and classified environment while handling sensitive law enforcement information and documents on a daily basis • Assisted law enforcement with investigative support to gather intelligence, translates from Spanish to English, and utilized data intercept, surveillance equipment, Internet and other software to analyze illegal activity, including financial fraud, money laundering and wire transfers. • Worked closely with clients on the field and in the office… Show more Worked in a secure and classified environment while handling sensitive law enforcement information and documents on a daily basis • Assisted law enforcement with investigative support to gather intelligence, translates from Spanish to English, and utilized data intercept, surveillance equipment, Internet and other software to analyze illegal activity, including financial fraud, money laundering and wire transfers. • Worked closely with clients on the field and in the office, build a climate of trust and maintained a high level of communications. • Ability to extract useful and pertinent information from any intelligence gathered and able to communicate the information to the appropriate law enforcement officials for immediate action. • Employee of the month, January 2016, for creating a manual of intelligence software for employees and Federal Agents. Show less Worked in a secure and classified environment while handling sensitive law enforcement information and documents on a daily basis • Assisted law enforcement with investigative support to gather intelligence, translates from Spanish to English, and utilized data intercept, surveillance equipment, Internet and other software to analyze illegal activity, including financial fraud, money laundering and wire transfers. • Worked closely with clients on the field and in the office… Show more Worked in a secure and classified environment while handling sensitive law enforcement information and documents on a daily basis • Assisted law enforcement with investigative support to gather intelligence, translates from Spanish to English, and utilized data intercept, surveillance equipment, Internet and other software to analyze illegal activity, including financial fraud, money laundering and wire transfers. • Worked closely with clients on the field and in the office, build a climate of trust and maintained a high level of communications. • Ability to extract useful and pertinent information from any intelligence gathered and able to communicate the information to the appropriate law enforcement officials for immediate action. • Employee of the month, January 2016, for creating a manual of intelligence software for employees and Federal Agents. Show less
-
-
-
(Inactive profile) Endurance Group is Newfold Digital
-
United States
-
Technology, Information and Internet
-
300 - 400 Employee
-
Web Advisor
-
Jan 2013 - Apr 2013
Created solutions with Homestead’s software applications and online services through a consultative process to drive the success of small business owners • Identified opportunities on various websites to enhance clients' businesses and marketing processes that led to higher revenue. • Generated superior sales on team through extensive analysis of a client business approach by tailoring client solutions across many industries. • Increased client retention above company averages… Show more Created solutions with Homestead’s software applications and online services through a consultative process to drive the success of small business owners • Identified opportunities on various websites to enhance clients' businesses and marketing processes that led to higher revenue. • Generated superior sales on team through extensive analysis of a client business approach by tailoring client solutions across many industries. • Increased client retention above company averages by developing strong client relationships. Show less Created solutions with Homestead’s software applications and online services through a consultative process to drive the success of small business owners • Identified opportunities on various websites to enhance clients' businesses and marketing processes that led to higher revenue. • Generated superior sales on team through extensive analysis of a client business approach by tailoring client solutions across many industries. • Increased client retention above company averages… Show more Created solutions with Homestead’s software applications and online services through a consultative process to drive the success of small business owners • Identified opportunities on various websites to enhance clients' businesses and marketing processes that led to higher revenue. • Generated superior sales on team through extensive analysis of a client business approach by tailoring client solutions across many industries. • Increased client retention above company averages by developing strong client relationships. Show less
-
-
-
HomeAdvisor
-
United States
-
Technology, Information and Internet
-
700 & Above Employee
-
Homeowner Customer Care
-
Feb 2012 - Feb 2013
Met and exceeded the end clients’ expectations by providing solutions, issuing credits when appropriate for professional contractors while maintaining high levels of productivity • Recognized for top performance with increased compensation. • Generated prospective clients and enhanced client relations by solving outbound call inquiries. • Supported team environment by being a point of contact for colleagues to issue specific credits in absence of management.
-
-
Business Customer Care
-
Sep 2011 - Feb 2012
Displayed consistent professionalism and dedication by providing impeccable customer service for inbound calls from HomeAdvisor contractors • Provided solutions with great customer service while achieving management objectives. • Top performer on team based Q&A in the top 90% for 6 consecutive months. • Appointed to train new hires due to excellent service and quality calls.
-
-
Education
-
2013 - 2017
University of Colorado Denver
Bachelor of Arts - BA, Digital Design -
2009 - 2012
The Art Institute of Pittsburgh-Online Division
Associate of Arts and Sciences (A.A.S.), Graphic Design -
2000 - 2003
Fundación Universidad de Bogotá 'JorgeTadeo Lozano'
Bachelor of Arts (B.A), Graphic Design
Community
