Experience

COWRKS

• India
• Real Estate
• 100 - 200 Employee

• Revenue Specialist

  • Aug 2022 - Present

• Deputy General Manager- Revenue Mumbai

  • Aug 2022 - Present



Regus

• Luxembourg
• Facilities Services
• 700 & Above Employee

• Area Sales Manager

  • Sep 2015 - Sep 2022

  Regus Business Centre, Mumbai , India General Manager –Mumbai (Powai (Sept 2015 – till date) Key Responsibilities: Sales * Generate profitable new business within the local market in order to exceed set targets. * Manage the entire sales cycle from lead/inquiry development, negotiation to close. * Pro-actively self generate leads & effectively manages the pipeline generated through marketing. * Keeps abreast of the local market by attending networking events and building strong channel relationships with commercial brokers. Team Management * Responsible for recruiting, inducting, training, managing, motivating, leading and developing a centre team. * Ensure that each Team Member is productive and providing the wow service Regus expects. * Conduct meetings in order to brief the team on daily workflow, prioritizing and delegating to the centre team in order to meet deadlines and customer needs. * Clear communication of center performance on a regular basis and setting individual targets and team objectives. Operations/Financial Management * Accountability for Centre profitability, Centre performance and the Centre’s success * Drive revenue for Regus by effectively and consistently maximizing all service revenue. Client Retention/Client Relations * Retain and develop existing client relationships that result in new business leads and maximizing client revenue potential. * Maximize retention and occupancy of the centre by retaining existing clients and proactively managing the renewal and expansion process. * Ensure the centre team is delivering exceptional customer service and client’s needs are handled effectively and efficiently. * Ensure front of house, housekeeping, health & safety, visual and brand company standards are delivered and maintained representative of a 5-star business. Show less



Globe Migration Ltd.

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Branch Manager-Immigration

  • May 2014 - Aug 2015

  Key Responsibilities:• Managing the Branch with a team of 18 members, generating revenue of 30-35lacs a month.• Handling Bangalore Branch and supporting the team.• Handling Admin/Case management & Sales team.• Advertising on Google & assigning leads to the team.• Supporting the Branch to counsel their clients and helping to close the deal.• Handling walking clients• Providing information on new laws of immigration.• Preparing Assessment report & making various format & presentations,• Dealing with PR visa & work permit Visa etc• Managing the team achieving their individual sales target, providing product training etc• Counseling the clients to achieve individual targets as well.• Supporting Admin for recruitment.• Calculating commissions & incentive for the team.• Guiding the clients in preparing the paper work & supporting the case management team.• Coordinating with UK head office for both the Branches.• Coordinating with IT team & HR for smooth functioning of both the branches.• Handling Appraisal & other activities.Accomplishments:• As it was the first Branch in India was able to achieve the Branch Target and got recognition to the company in market.• Achieved Asia Trip & Iphone as an incentive for July Aug,and also achieved a sales figure of 10lacs as an individual.• Achieved Appraisal upon completion of 4th month with the company. Show less

• Branch Manager

  • May 2014 - Aug 2015

  Managing the Branch with a team of 18 members, generating revenue of 30-35lacs a month.Handling Bangalore Branch and supporting the team.Handling Admin/Case management & Sales team.Advertising on Google & assigning leads to the team.Supporting the Branch to counsel their clients and helping to close the deal.Handling walking clientsProviding information on new laws of immigration.Preparing Assessment report & making various format & presentations,Dealing with PR visa & work permit Visa etcManaging the team achieving their individual sales target, providing product training etcCounseling the clients to achieve individual targets as well.Supporting Admin for recruitment.Calculating commissions & incentive for the team.Guiding the clients in preparing the paper work & supporting the case management team.Coordinating with UK head office for both the Branches.Coordinating with IT team & HR for smooth functioning of both the branches.Handling Appraisal & other activities.Accomplishments:As it was the first Branch in India was able to achieve the Branch Target and got recognition to the company in market.Achieved Asia Trip & Iphone as an incentive for July Aug,and also achieved a sales figure of 10lacs as an individual.Achieved Appraisal upon completion of 4th month with the company Show less

• Branch Manager

  • 2013 - 2015



Y-Axis Sloutions PVT LTD

• Mumbai

• Senior Sales consultant /Certified Trainer

  • Jan 2011 - May 2014

  Project Brief: Joined one most popular company who deals in Immigration, With an opportunity to Train the new recruits and also individual sales. Joined as a consultant and gradually got promoted as a Trainer & senior consultant-sales. Responsibilities: Tele call to the prospects assigned and also counseling over phone and also to fix up personal meetings in the office with the clients. Converting inquiries into sales. Prescreening & short listing of the resumes for immigration purpose. Counseling clients with rules, regulations & procedures for immigration laws. Guiding clients in paper works for immigration applications. Coordinating with process team in relates to process work. Documents acceptance from the client. Handling rejection cases of the clients. Handling all types of visa’s and immigration queries Preparation on DSR(Daily Sales Report) sent on daily basis to Branch Manager and also to the Vice president sales. Product training given to new recruits. Arranging call conference with various branches for product training. Helping Front Office with Admin Issue. Handling direct walk-in clients for self and others. Helping juniors in regards to process, product and sales. Solving client’s issues in regards to product, process and reports. Handling the branch in absence of the Branch Manager. Show less



Global Vectra Helicorp Ltd

• Operations Coordinator

  • Oct 2008 - May 2010

  Charter flight company, dealing with company ONGC/Indian OIL & roistering the pilots as arranging for Election flying/Local flying etc. Responsibilities: Maintaining of DGCA records Maintaining Pilots Roster along with detachment planning Daily ticketing for day to day movements and changeover at various bases Arranging accommodation for pilots (local and bases) Maintaining correspondence file Pilot allowances (monthly expenses/detachment allowances/night halt and various other allowances) Arranging for ferry’s(Fuel/Landing Parking/watch hour extension/cash arrangements etc) Maintaining library Maintaining & Arranging Stationary Maintaining Data for Expats Salary on monthly basis for HR Secretarial job & training folder Update FDTL of pilots Maintaining Aircrew for pilots(PC/IR/Night currency etc) Monitoring Expiry of pilots Licenses (RTR/FRTOL/RTR and Medical) Sending documents to DGCA for Renewal & Endorsement of Licenses. Updating of Operations, Training, Manual and Security Manual. Update the Jappesen Manual. Maintaining Pilots Computer Video Training Programme. Updating Pilots folder Billing (daily basis bills for clients) Maintaining pilots FDTL/FTL (for local and outstation pilots) Monthly Revenue and Non-Revenue data to accounts. Maintaining Pilots LTA Claim, Increment in salary,expats salary, Monthly expenses etc. Show less



Bharti AIrtel LTD

• Customer Relationship Officer

  • Nov 2006 - Sep 2008

  Project Brief: A complete sales job handling a team of 9-10 team members with 2 branches across Mumbai. A great Challenge to convert CDMA clients to GSM. Responsibilities: Achieving Sales target. Selling new Postpaid & Prepaid connections to walking clients, Suggesting on Tariff plans & Handsets. Building relationship with customers and providing resolution to any queries related with Network. Handling customer’s grievances and retaining them. Guiding on Refunds & Coordinating with the CRO team. Supervising the floor Arranging and attending road shows. Training the Branch on new Plans and promotions. Accomplishments: Achieved 1st place in Mumbai circle for the “Consistent Quality Performer” for the period of Oct-Dec 2006. Achieved 1st place in Mumbai circle for the “Excellent Performance” for the Month of Feb 2007. Achieved appreciation letters from customer for best sales and customer handling executive for the store. Awarder with Certificate with “Top performer across Mumbai Circle “ Show less



Reliance Info COMM LTD

• CUSTOMER SUPPORT EXECUTIVE

  • Apr 2005 - Oct 2006

  Complete Sales JOB,& selling CDMA lines, First time launched in the market. Upselling of Connections & Handsets. Responsibilities: Dealing with new prepaid and postpaid connection Floor supervising Arranging and attending road shows Bill payment acceptance(cashier) Dealing with sales and services of handsets(cdma) Handling Accounts & stocks Handling walking clients and guiding them in type of connection. Coordination with Backend team to activate services on every connection. Handling irate clients. Assisting client in activation of Local & roaming numbers Responsible for achieving branch targets. Accomplishments: Achieved 1st place in Mumbai circle as the Best FSD in sales and Customer handling for the month of (May to Sept’05). Awarded for the Best Sales Executive in the entire Mumbai circle for the month of (June to Sept’05). Achieved appreciation letters from customer for best sales and customer handling executive for the store cluster. Image N shape Show less



IMAGE N SHAPE

• India
• Architecture and Planning
• 1 - 100 Employee

• Interior Designer

  • Jan 2001 - Oct 2004

• Interior Designer

  • Jan 2001 - Apr 2004

  handling various projects and executing the same.Responsibilities:Designing and Site supervisingVendor Coordination for materials.Visiting site taking measurements and making proposed layouts.Handling payment related issued –Along with entire office admin work.Visiting vendor’s with the clients for material selection. Supervise for execution of all sites.Coordinating with labor for execution.Making 3D designs for the client & meeting them to explain & finalize the layouts.Bargain with the vendors on purchase of various materials.Taking various approvals from society/BMC etc.Explain the layouts to the client & giving them the overall quotation.Project Undertaken:Sherkhan-Surat/MumbaiShopping mallsHotel & BanquetsVarious Joints like-Bombay Blue/Pizza hut etc Show less