Senior Hardware Engineer

• Oct 2020 - Present

Lead Engineer

• Dec 2019 - Oct 2020

Hardware and Certifications Engineer

• Jan 2017 - Dec 2019

• Developed multiple tools (scripts, PCBs, fixturing) to aid in research, development, and production of our product lines• Lead the cross functional team involved with developing, testing, and bringing the IQ Remote 2 to market• Developed a new radio modem for the Z-Wave 700 series to integrate into the IQ Panel 2 and future flagship products for both US and European markets. This effort included designing the schematic, layout of the PCB, testing and calibration scripting, fixturing and production requirements, and FCC/IC certifications.• Lead the team to develop the next generation flagship product• Worked directly with customers to develop, deploy, and support customizations to flagship products and develop new custom parts to meet specific customer needs• Supported the certification of the IQ Panel 2 for UL, FCC, IC, PTCRB, GCF, Carrier Certifications and CSFM BML• Lead the certification of peripherals (new radio modems, external sensors, etc.) for the IQ Panel 2 at UL, FCC, IC and other certification agencies• Worked with a team of people to certify the IQ Panel 2 to European CE and other European certification body’s requirements

System Support Engineer I

• May 2015 - Oct 2016

I support our product by providing technical customer support, writing documentation, reviewing incidents, finding workarounds and facilitating long term solutions. Prior to, and during product launches, I work closely with the other engineering teams to identify problems, bugs, or other issues with the software or hardware that need to be fixed during Alpha and/or Beta testing.I am also responsible for creating and maintaining a number of reports that measure our performance, call out possible areas of concern and areas of possible improvement, report our status to company execs, and other reports used to support our marketing and development teams. During my time at IntelliServ, I've automated our reports to run off a central and validated set of data, with provisions and processes put in place to keep the reports accessible, up-to-date, and with validated data as a backing.

Contract Worker

• Mar 2014 - Oct 2016

In this small start-up company, I am primarily working with the owner/creator in developing and expanding the product line they carry. This covers working on marketing, packaging, selling, pricing, researching the market, researching the competition, etc. Everything necessary to launch a product. I concentrate mostly on testing and designing products and kits.Recently, I've worked to design and manufacture a custom robot board designed for flexibility and low cost for the education market. I've worked with every phase of the product from design, implementation as a prototype, layout in an electronic CAD system, interfacing with the customers and gathering feedback, revisions and debugging, to get this product to market.

Computer Technician

• Apr 2012 - Apr 2015

While studying electrical engineering full time at BYU, I had a 30 hour-a-week job where I managed backup and restore data for the BYU Law school as well as fixed incidental problems in student's and faculty's computers. This included replacing and/or repairing hardware and peripherals, interfacing directly with the students, faculty, and repair depots, and documenting and tracking progress and solutions. When issues continually re-occurred, I would document and publish instructions and guidelines for the other technicians and users to follow.Besides customer support, I was tasked to manage our printing and our print server. I worked with Linux, Mac, and Windows computers and servers as well as Sharp, Xerox, and HP printers.

Event Staff Supervisor

• Jul 2011 - Dec 2014

While as a student at BYU I was the gate captian in charge of taking care of any problems that occurred at the northwest entrance to the college stadium, whether it be with patrons or with the other student employees. Within a year I worked my way to be in charge of the all the gates on the east side of the stadium where I managed the gate captains and any problems they need help with or can not handle on their own. These ranged from upset customers, to facility problems, to problems with employees.

Cook

• Sep 2010 - Jun 2011

I started out as a dishwasher, and within two months of working there had worked through dishwasher to prep cook up to being a cook. As a cook I worked as the shift lead for the night crew, with responsibilities over inventory control and personnel allocation for cleaning and shutting down the location each night. I was also in-charge of opening the location on select Saturday mornings and running the facility until management arrived. I started out as a dishwasher, and within two months of working there had worked through dishwasher to prep cook up to being a cook. As a cook I worked as the shift lead for the night crew, with responsibilities over inventory control and personnel allocation for cleaning and shutting down the location each night. I was also in-charge of opening the location on select Saturday mornings and running the facility until management arrived.

Lab Technician

• Aug 2007 - Jun 2008

As a lab technician I was responsible for setup, performance, and breakdown of tests on alternative energy vehicles, such as all-electric, hydrogen fuel cell, and other similar vehicles. My responsibilities included data gathering and analysis, and “real-world” driving tests. The results of our data and analysis was presented under contract to several big name car companies with recommendations on how they could improve their prototype vehicles and electronic storage systems. While there, I worked with a variety of alternative fuel cars and technologies including hydrogen fuel cell cars, NiMH based cars, Li-ion based cars, and others.