Aaron Hamer
Group Technical Product Manager at Riot Games- Claim this Profile
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Topline Score
Bio
Marcus Eikenberry
Aaron is an extremely smart guy. An example of this is how he remembers every password in his head. While he was the manager of our IT department he always amazed me with the information he could pull out of his head. Aaron is someone who can be trusted with sensitive data. Aaron was easy to be around and a pleasure to work with.
Marcus Eikenberry
Aaron is an extremely smart guy. An example of this is how he remembers every password in his head. While he was the manager of our IT department he always amazed me with the information he could pull out of his head. Aaron is someone who can be trusted with sensitive data. Aaron was easy to be around and a pleasure to work with.
Marcus Eikenberry
Aaron is an extremely smart guy. An example of this is how he remembers every password in his head. While he was the manager of our IT department he always amazed me with the information he could pull out of his head. Aaron is someone who can be trusted with sensitive data. Aaron was easy to be around and a pleasure to work with.
Marcus Eikenberry
Aaron is an extremely smart guy. An example of this is how he remembers every password in his head. While he was the manager of our IT department he always amazed me with the information he could pull out of his head. Aaron is someone who can be trusted with sensitive data. Aaron was easy to be around and a pleasure to work with.
Experience
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Riot Games
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United States
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Computer Games
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700 & Above Employee
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Group Technical Product Manager
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Sep 2022 - Present
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Product Manager
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Dec 2021 - Sep 2022
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Amazon Web Services (AWS)
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Technical Product Manager
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Jan 2018 - Jul 2019
Founding PM for Amazon Games Publishing Services, a group dedicated to provide publishing services for Amazon and 3P gamesLaunched Amazon Games App (PC games launcher) and game services for in-game purchasing, account linking, federated identity, presence, notifications, and friendsInitial product manager for Amazon Games App and game services for programmatic advertising tools, web and in-game purchasing, account linking, federated identity, presence, notifications, chat, friends, and safetyBuilt initial user journeys and paper prototype for Twitch SingsMaintained UX and service backend for Twitch Desktop App game launcher functionality Show less
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Discipline Lead, Player Behavior
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Jan 2017 - Jan 2018
Aligned internal games teams on player safety approach built on risk mitigation, harm reduction, and using the same techniques to identify and reinforce positive interactionsPM for central game marketing services responsible for forums, game websites, and CMSPM for internal game studio community features: friends, blocking, banning, chat, player reporting, player support tools, game website, and Twitch social integration
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Wizards of the Coast
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United States
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Entertainment
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700 & Above Employee
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Senior Program Manager
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Sep 2015 - Jul 2016
Led 3 program and community managers responsible for Magic Grand Prix series and Magic Judge program Defined measures and implemented continuous improvement framework for player event experience Led 3 program and community managers responsible for Magic Grand Prix series and Magic Judge program Defined measures and implemented continuous improvement framework for player event experience
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Experience Designer & Event Manager
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May 2009 - Jul 2016
Designed casual play experiences for new, active, and lapsed players at fandom events including San Diego Comic Con, Penny Arcade Expo, Anime Expo, and Emerald City Comic Con Led planning, staffing, training, and onsite management for play experiences at fandom events Designed casual play experiences for new, active, and lapsed players at fandom events including San Diego Comic Con, Penny Arcade Expo, Anime Expo, and Emerald City Comic Con Led planning, staffing, training, and onsite management for play experiences at fandom events
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PECI
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Renewable Energy Semiconductor Manufacturing
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1 - 100 Employee
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Systems Administrator
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Feb 2008 - May 2011
Owned core networking, email, database, and ADFS infrastructure Rolled out VOIP, server virtualization, badge-based access control, change management process Vendor selection for intranet, CMS, virtualization, antivirus, VOIP, workstation hardware, onsite datacenter buildout Owned core networking, email, database, and ADFS infrastructure Rolled out VOIP, server virtualization, badge-based access control, change management process Vendor selection for intranet, CMS, virtualization, antivirus, VOIP, workstation hardware, onsite datacenter buildout
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Education
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The University of Edinburgh
Doctor of Philosophy (Ph.D.), Psychology / Informatics -
University of Hawaii at Manoa
Master’s Degree, Linguistics