Experience

Magazine Jukebox, Inc.

• United States
• Entertainment Providers
• 1 - 100 Employee

• Marketing Manager

  • Jul 2022 - Present

  ∙ Led the execution of successful search engine, social media, and email marketing campaigns, resulting in 20% increase in website traffic ∙ Deftly maximized budget resources to execute marketing initiatives, resulting in a 15% increase in brand awareness ∙ Tracked and reported key performance indicators, providing insights and recommendations to stakeholders ∙ Utilized CRM (Hubspot) system to create and manage workflows which streamlined company internal processes. ∙… Show more ∙ Led the execution of successful search engine, social media, and email marketing campaigns, resulting in 20% increase in website traffic ∙ Deftly maximized budget resources to execute marketing initiatives, resulting in a 15% increase in brand awareness ∙ Tracked and reported key performance indicators, providing insights and recommendations to stakeholders ∙ Utilized CRM (Hubspot) system to create and manage workflows which streamlined company internal processes. ∙ Redesigned website and updated content to enhance customer experience and improve website performance ∙ Developed and implemented brand guidelines outlining the visual and graphic styles to be used throughout the company which ensured consistent customer communication.

• Marketing Assistant

  • May 2022 - Jul 2022

  ∙ Created and maintained graphics used in advertising, web presence, social media sites, and print marketing materials.



Shenandoah University

• United States
• Higher Education
• 700 & Above Employee

• Marketing and Communications Student Assistant

  • Sep 2020 - May 2022

  ∙ Monthly contributor to the Shenandoah University School of Business newsletter ∙ Developed game presentation on stadium Daktronics videoboard by utilizing Adobe software and applications (Photoshop, Premiere Pro, Audition, and After Effects) ∙ Designed logos for use by all departments that adhere to Shenandoah University’s institutional brand strategy ∙ Produced and edited the Athletic Department’s annual Day of Giving promotional video to encourage contributions to support… Show more ∙ Monthly contributor to the Shenandoah University School of Business newsletter ∙ Developed game presentation on stadium Daktronics videoboard by utilizing Adobe software and applications (Photoshop, Premiere Pro, Audition, and After Effects) ∙ Designed logos for use by all departments that adhere to Shenandoah University’s institutional brand strategy ∙ Produced and edited the Athletic Department’s annual Day of Giving promotional video to encourage contributions to support facilities and student-athletes ∙ Edited athletic highlight videos used across digital platforms and social media

• Event Coordinator

  • Sep 2018 - May 2021

  ∙ Set up entertainment for alumni reception area in events center ∙ Directed traffic flow and stadium parking during football games ∙ Performed in-person ticket sales during volleyball games ∙ Supervised arena entry control points during basketball games



Key Precision Marketing

• United States
• Advertising Services
• 1 - 100 Employee

• Sales Assistant

  • Dec 2021 - Jan 2022

  ∙ Coordinated community outreach events to increase awareness of, engagement with, and support for nonprofit organizations while advancing their mission and fundraising goals ∙ Hosted fundraising events to connect prospective donors with our charity partners, American Society for the Prevention of Cruelty to Animals (ASPCA) and Heifer International ∙ Registered donors for recurring charitable contributions totaling over $1,000 per month ∙ Coordinated community outreach events to increase awareness of, engagement with, and support for nonprofit organizations while advancing their mission and fundraising goals ∙ Hosted fundraising events to connect prospective donors with our charity partners, American Society for the Prevention of Cruelty to Animals (ASPCA) and Heifer International ∙ Registered donors for recurring charitable contributions totaling over $1,000 per month



Diamond Resorts®

• United States
• Hospitality
• 700 & Above Employee

• Front Desk Agent

  • Jun 2021 - Aug 2021

  ∙ Provided proper standards of hospitality during all customer interaction with guests on property and/or via telephone ∙ Ensured all pending arrival information (i.e. check rates and prepared upcoming arrival packets with necessary materials and information) ∙ Checked guests in and out, made room reservations, and performed front desk related functions ∙ Ensured guest satisfaction by recording guest feedback; referred to managers as necessary ∙ Provided proper standards of hospitality during all customer interaction with guests on property and/or via telephone ∙ Ensured all pending arrival information (i.e. check rates and prepared upcoming arrival packets with necessary materials and information) ∙ Checked guests in and out, made room reservations, and performed front desk related functions ∙ Ensured guest satisfaction by recording guest feedback; referred to managers as necessary



Virginia Beach United

• United States
• Spectator Sports
• 1 - 100 Employee

• Graphic Design Intern

  • May 2021 - Jul 2021

  ∙ Updated logos and graphics that integrated with the team’s existing brand strategy ∙ Utilized Adobe Creative Cloud to design graphics for use across all social media platforms ∙ Designed graphic package and video/audio presentation for Daktronics videoboard ∙ Collaborated with social media team to plan content creation ∙ Updated logos and graphics that integrated with the team’s existing brand strategy ∙ Utilized Adobe Creative Cloud to design graphics for use across all social media platforms ∙ Designed graphic package and video/audio presentation for Daktronics videoboard ∙ Collaborated with social media team to plan content creation



Postmates Inc.

• Software Development

• Delivery Driver

  • Jun 2018 - May 2021

  ∙ Coordinated food deliveries using company app ∙ Utilized the most efficient routes while safely operating vehicle to ensure timely deliveries ∙ Responded to customer requests and relayed customer feedback ∙ Coordinated food deliveries using company app ∙ Utilized the most efficient routes while safely operating vehicle to ensure timely deliveries ∙ Responded to customer requests and relayed customer feedback



Virginia Beach City FC

• United States
• Spectator Sports
• 1 - 100 Employee

• Social Media Intern

  • May 2019 - Jul 2019

  ∙ Planned and created engaging content around Virginia Beach City FC ∙ Provided support in-game with content creation across all social media platforms ∙ Assisted in setting up live stream broadcast for away games ∙ Posted a video that garnered over 100,000 views on Instagram ∙ Followers increased by 40% across all social media platforms ∙ Planned and created engaging content around Virginia Beach City FC ∙ Provided support in-game with content creation across all social media platforms ∙ Assisted in setting up live stream broadcast for away games ∙ Posted a video that garnered over 100,000 views on Instagram ∙ Followers increased by 40% across all social media platforms



Norfolk Admirals

• United States
• Spectator Sports
• 1 - 100 Employee

• Game Operations Intern

  • Oct 2017 - May 2018

  ∙ Assisted in the coordination and production of promotional entertainment ∙ Set-up, executed, and broke down in-game promotions, kiosks, events, etc. ∙ Assisted with player bench, locker room, and road trip preparations ∙ Facilitated community relations by escorting team personnel onto ice for fan interactions ∙ Provided a high-quality customer service interaction with all guests ∙ Assisted in the coordination and production of promotional entertainment ∙ Set-up, executed, and broke down in-game promotions, kiosks, events, etc. ∙ Assisted with player bench, locker room, and road trip preparations ∙ Facilitated community relations by escorting team personnel onto ice for fan interactions ∙ Provided a high-quality customer service interaction with all guests