Aaron Tay
Insurance Telemarketer at MSIG Singapore- Claim this Profile
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Bio
Experience
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MSIG Singapore
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Singapore
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Insurance
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200 - 300 Employee
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Insurance Telemarketer
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Nov 2019 - Present
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Account Development Executive
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May 2018 - Nov 2019
⦁ Selling Home Insurance for Starhub Campaign ⦁ Selling Excess Coverage and Personal Accident Plan for GRAB Campaign ⦁ Selling Home Insurance for Starhub Campaign ⦁ Selling Excess Coverage and Personal Accident Plan for GRAB Campaign
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AXA Insurance Company
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United States
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Insurance
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400 - 500 Employee
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AXA Insurance Specialist (Direct & Telemarketing, Partnership Distribution)
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Feb 2017 - Apr 2018
⦁ Handling new business under Borneo Motor ⦁ To convert Borneo customers over to AXA insurance by taking up our SmartDrive Partnership scheme policy ⦁ Handling new business under Borneo Motor ⦁ To convert Borneo customers over to AXA insurance by taking up our SmartDrive Partnership scheme policy
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Telemarketing Executive
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Apr 2016 - Jan 2017
⦁ Source for new leads and cold call sales prospects ⦁ Call existing customers for renewal of contracts ⦁ Source for new leads and cold call sales prospects ⦁ Call existing customers for renewal of contracts
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Chubb
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Insurance
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700 & Above Employee
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Customer Relationship Executive
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Mar 2014 - Apr 2016
⦁ Failed Payment – Call and assists customers whose policies/premiums have lapsed ⦁ Retention Effort - To retain customers who wish to cancel their policies or assists in reinstating lapsed/cancelled policies ⦁ Travel Aids - To advise benefits on different travel plan types, enrolling travel plans over the phone for the customers and endorsing of travel policies ⦁ Complaints - To resolve customers complaints in the capacity of ‘Duty Manager’ to achieve win-win situation ⦁ Emails - Handling customers’ email on cancellation/endorsement requests Show less
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Customer Care Consultant
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Jul 2011 - Dec 2013
⦁Assists customers’ enquiries on Home/Travel/Motor/Personal Accident policies ⦁ Generating Motor Quotations ⦁ Handling of Motor Claims ⦁ Assists on Travel Claims Enquiries ⦁ Handling of complaints and emails ⦁Assists customers’ enquiries on Home/Travel/Motor/Personal Accident policies ⦁ Generating Motor Quotations ⦁ Handling of Motor Claims ⦁ Assists on Travel Claims Enquiries ⦁ Handling of complaints and emails
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Education
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Balestier ITE
Nitec, Aeronautical/Aerospace Engineering Technology/Technician
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