Aaron Stelzig
at Upsher-Smith Laboratories, LLC- Claim this Profile
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Bio
Steve Bart
Aaron joined my team at PDI Ninth House as a Helpdesk Support Specialist in early 2011. Aaron’s initial ramp up / training period was shorter than most as we found that he quickly learned and adapted to PDI’s wide range of hardware, software, systems, policies, etc. During the 2+ years I worked with Aaron, I received nothing but positive feedback from team members across the globe that he worked with. He never turned down a challenge and would quickly volunteer or jump in to help a team member with some out of the ordinary issue. He went above and beyond in his role and was a true asset to the team. Simply put, Aaron is a highly effective troubleshooter with exceptional customer service skills. Those traits along with his approachable demeanor and work ethic - make him a highly effective Support Specialist. I would highly recommend him.
Steve Bart
Aaron joined my team at PDI Ninth House as a Helpdesk Support Specialist in early 2011. Aaron’s initial ramp up / training period was shorter than most as we found that he quickly learned and adapted to PDI’s wide range of hardware, software, systems, policies, etc. During the 2+ years I worked with Aaron, I received nothing but positive feedback from team members across the globe that he worked with. He never turned down a challenge and would quickly volunteer or jump in to help a team member with some out of the ordinary issue. He went above and beyond in his role and was a true asset to the team. Simply put, Aaron is a highly effective troubleshooter with exceptional customer service skills. Those traits along with his approachable demeanor and work ethic - make him a highly effective Support Specialist. I would highly recommend him.
Steve Bart
Aaron joined my team at PDI Ninth House as a Helpdesk Support Specialist in early 2011. Aaron’s initial ramp up / training period was shorter than most as we found that he quickly learned and adapted to PDI’s wide range of hardware, software, systems, policies, etc. During the 2+ years I worked with Aaron, I received nothing but positive feedback from team members across the globe that he worked with. He never turned down a challenge and would quickly volunteer or jump in to help a team member with some out of the ordinary issue. He went above and beyond in his role and was a true asset to the team. Simply put, Aaron is a highly effective troubleshooter with exceptional customer service skills. Those traits along with his approachable demeanor and work ethic - make him a highly effective Support Specialist. I would highly recommend him.
Steve Bart
Aaron joined my team at PDI Ninth House as a Helpdesk Support Specialist in early 2011. Aaron’s initial ramp up / training period was shorter than most as we found that he quickly learned and adapted to PDI’s wide range of hardware, software, systems, policies, etc. During the 2+ years I worked with Aaron, I received nothing but positive feedback from team members across the globe that he worked with. He never turned down a challenge and would quickly volunteer or jump in to help a team member with some out of the ordinary issue. He went above and beyond in his role and was a true asset to the team. Simply put, Aaron is a highly effective troubleshooter with exceptional customer service skills. Those traits along with his approachable demeanor and work ethic - make him a highly effective Support Specialist. I would highly recommend him.
Experience
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Upsher-Smith
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Pharmaceutical Manufacturing
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300 - 400 Employee
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Aug 2022 - Present
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2014 - Aug 2022
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IT Helpdesk Support Specialist
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Mar 2011 - Dec 2013
Provide first level support for PC/LAN and laptop/workstation end-users. Maintain and provide reports from the incident tracking system. Inventory control of all Information Technology equipment. Provide hardware repair for all systems and coordinating warranty issues through vendors. Exchange 2010/2003 Active Directory Mitel Phone system Voicemail account management Data Recovery VMware VPN Wireless network setup and troubleshooting Security Policies Computer configuration and setup Remote Imaging SCCM -- Configuration Manager - Package deployment Windows 7 integration Smartphone setup/troubleshooting Polycom Teleconferencing equitment Vidyo Teleconference setup/trouble shooting Adobe Connect webinar setup/troubleshooting Vircom ModusGate Virus protection administration Laptop Repair (Dell Certified) Desktop Repair (Dell Certified) Printer Repair/Setup Basic SAP user setup JIRA Show less
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RadioShack
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United States
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Blockchain Services
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700 & Above Employee
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Sales Associate
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Jul 2010 - Mar 2011
Responsibilities Greeting every customer with enthusiasm and energy Serving and selling to multiple customers Offering customers cutting-edge solutions in a friendly, confident and knowledgeable manner Execution of non-negotiable standards of store operation including stocking, cleaning, merchandising, etc. Responsibilities Greeting every customer with enthusiasm and energy Serving and selling to multiple customers Offering customers cutting-edge solutions in a friendly, confident and knowledgeable manner Execution of non-negotiable standards of store operation including stocking, cleaning, merchandising, etc.
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Target
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United States
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Retail
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700 & Above Employee
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Electronic Specialist
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May 2009 - Jul 2010
Deliver fast, fun and friendly service to Target guests, both face-to-face and by supporting sales floor teams Help keep the Target brand experience consistent, positive and welcoming for guests Make a difference supporting your fellow team members by focusing your best efforts in a specific store area Deliver fast, fun and friendly service to Target guests, both face-to-face and by supporting sales floor teams Help keep the Target brand experience consistent, positive and welcoming for guests Make a difference supporting your fellow team members by focusing your best efforts in a specific store area
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YMCA of the USA (National Resource Office)
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United States
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Non-profit Organizations
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700 & Above Employee
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Head Lifeguard
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May 2003 - Mar 2010
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Osseo Area Schools
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United States
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Education Administration Programs
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700 & Above Employee
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Support Specialist
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2008 - 2008
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Education
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2006 - 2009
Chippewa Valley Technical College
Associate's degree, IT - Network Specialist -
2005 - 2006
UW-River Falls
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