Experience

BEST Menswear

• Ireland
• Retail
• 1 - 100 Employee

• Marketing Executive

  • Mar 2023 - Present

  Social Media Management - Daily Posting to Instagram, Facebook, Twitter, TikTok, LinkedIn, YouTube. - Visit stores to create in store content for social media. - Community management & building audience. - Liaise with shopping centers regarding social media postings. Campaign Photoshoots - Assist with the planning & organising of shoots. - Assist on location. - Create BTS (Behind the scenes) content. In House E-commerce Photoshoots - Create Video Content (film & edit) - BTS Photography - Post Live BTS Content Admin - Liaise with Brands on seasonal imagery - Source & format E-commerce imagery - Manage commercial calendars - Run weekly Marketing meeting Show less



McNeela Music

• Ireland
• Musicians
• 1 - 100 Employee

• Digital Marketing Specialist and Customer Service Supervisor

  • Oct 2019 - Apr 2023

  - Photographed, edited and uploaded photos of over 800 product photos to multiple platforms as of time of writing. - Successfully planned, directed, shot, and edited 24 product and promotional videos. - Act as video advisor on external and internal video shoots - assisting with lighting and production where necessary. - Designed all website and email marketing graphics, including sale and promotional materials, to align with the brand. - Increased conversion rate by 36% through updated product descriptions, professional product photography, and compelling videos. - Developed a new system for email support which results in quicker responses and results. - Improved brand reliability and customer retention, resulting in increased sales through honest and helpful customer service as the primary point of contact for the company. - Implemented a CRM tool to increase efficiency, including developing a chatbot and utilising blog posts. - Managed and oversaw orders and product advertising on two E-commerce platforms (BigCommerce and Shopify). - Increased revenue by 72% in the first year through improved SEO, effective use of Google AdWords, targeted email campaigns, domain-based pop-ups, keyword research, and customer service strategies. - Monitor and handle all company and product reviews across 3 domains. Show less



Voxpro

• Ireland
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• Community Moderator

  • Nov 2018 - Jul 2019

  On assignment at Facebook. · Support, educate, and build relationships with the people who use the social media platform; · Align with the other global community team to help manage and grow the Help section; · Drive projects and strategies to ensue overall forum health, and that peoples’ questions and feedback receive high-quality, timely responses; · Explain complicated product and policy concepts in simple, jargon-free language; · Execute scalable strategies to engage, educate, and highlight broader community as well as active members; · Leverage data to identify trends, provide actionable insights, and improve product and support experiences. Show less



TK MAXX

• Retail
• 700 & Above Employee

• Customer Service Representative

  • Sep 2016 - Oct 2018

  Working the floor, the tills, and often stock takes. This job has given me experience in all sides of retail from managing a team, working with the public, working with managers and individuals in higher positions to achieve goals in relation to sales and more daily. Working the floor, the tills, and often stock takes. This job has given me experience in all sides of retail from managing a team, working with the public, working with managers and individuals in higher positions to achieve goals in relation to sales and more daily.



Target Transport Services Ltd

• Ireland
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Warehouse Worker/ Truck Driver Assistant

  • Jun 2015 - Jul 2016

  Deliver to and maintain deliveries to various high street boutiques (eg. Zara, Massimo Dutti) and various other places of business around Leinster. Deliver to and maintain deliveries to various high street boutiques (eg. Zara, Massimo Dutti) and various other places of business around Leinster.



PayPal

• United States
• Software Development
• 700 & Above Employee

• Work Experience

  • Feb 2014 - Feb 2014

  As part of a work experience programme I assisted the Lead Generating team to find potential clients for PayPal's services. As part of a work experience programme I assisted the Lead Generating team to find potential clients for PayPal's services.