Aaron Sloane Maritz

Service Delivery Manager at Adapt IT Holdings Limited
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
ZA

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Experience

  • Adapt IT Holdings Limited
    • South Africa
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Service Delivery Manager
      • Feb 2021 - Present

      Service Delivery Management with elements of Product Ownership.I lead a team of Customer Success Consultants that manage relationships directly with customers, drive campaigns, and initiatives. My responsibilities include:Managing this team and owning the processes/ initiatives they executeMaintaining relationships with our Partners and key customers both nationally and internationallyProduct development and roadmap contributionCoordinate UAT testing

    • Customer Success Team Lead
      • Aug 2020 - Feb 2021

      Heading up a team of Customer Success Consultants. Responsible for Customer and Partner relationships both nationally and internationally.

    • Service Delivery Consultant
      • Aug 2018 - Aug 2020

      Responsible for a large portfolio of premium, high, and mid-tier customers.

    • Customer Experience and Product training
      • Jan 2018 - Aug 2018

      Proactive customer engagement and relationship building.Service delivery and escalations managementInternal and external product training

    • Service Desk Consultant
      • Jul 2015 - Dec 2017

Education

  • Greenwich College
    Business/Commerce, General
    2015 - 2016
  • The School of Etiquette
    Short course, Business and Social Skills
    2017 - 2017
  • The Ripple Effect
    Business/Commerce, General
    2017 - 2017
  • Altron Bytes People Solutions
    Information Technology
    2018 - 2018
  • Altron Bytes People Solutions
    Information Technology
    2019 - 2019
  • Udemy
    Organizational Leadership
    2021 - 2021
  • Udemy
    Telecommunications Management
    2021 - 2021
  • diversity intelligence institute
    Intercultural/Multicultural and Diversity Studies
    2021 - 2021
  • Thomson Reuters
    Information Technology
    2021 - 2021
  • Udemy
    Information Technology
    2022 - 2022
  • Adapt IT Training and Development
    Information Technology
    2016 - 2016

Community

You need to have a working account to view this content. Click here to join now