Assistant IT Director

• Sep 2021 - Present

Supports the mission and vision of Assumption High School. Network Administration Maintain the Web Filter, configuring and changing policies and category entries as needed. Maintain the Aruba Wireless controllers and troubleshoots and repairs wireless access points Work with the IT Director to maintain the VMWare infrastructure, including deploying new virtual servers and maintaining existing ones. Hardware Support Test and set up hardware demos and new peripherals such as printers, scanners, etc. Research hardware options for innovative integration and communicates with IT Director and other departments as appropriate. Troubleshoot hardware problems on servers and for end users. Software and Image Integration Test new software for compatibility and integration. Create and maintains computer images for each model of computer in the building. Create packages to installs software, updates, drivers, and patches. Create and maintain a virtual development maintain for testing. Troubleshoot software products for end users Work with the Support Specialist communicating daily current issues and problems and testing new images and software. Summer System Coordination Heads up the team with un-boxing, updating inventory, imaging, and placing new computers in assigned settings each summer. IT Director Support Serve as back-up for IT Director when the director is off site. Assist IT Director with preparing the Information Technology Department budget. Meets with the IT Director to discuss requests, problems, and progress Represent the IT department and AHS by attending, leading, and supporting required school meetings, events, and committees, as well as those of partner professional organizations.

Data Analyst and Business Application Administrator

• Feb 2018 - Sep 2021

Assisted with the migration to Jack Henry System in a migration team. Converting 200 reports over to the new system as well as working on another 100-150 reports needed for operations of all branches of the bank.Working closely with Workflow admin in creating workflows for the company procedures using EWF workflow. Creating documentation and the procedures that will be used by the departments.Creating documentation for reports and processes needed for report writing as well as the admin side of Jack Henry Silverlake. Administrator for Silverlake, creating users and groups and defining security priveledges for users of the system in the bank.Create reports using Crystal Reports and create custom queries using SQL Server Management Studio for multiple branches of the company, including mortgage, finance, marketing, trust, and sales.Converting 40+ reports from one service to another.Implement reports into content management system known as Onbase.Continued work as System Administrator for 360 View Customer Management System.In charge of Crystal Server and System migration. Migrated approximately 900 reports from an old server Windows 2003 to a new updated Windows 2016 server as well as the new system implemented to do the scheduling for all reports (daily, weekly, and monthly.) Modified approximately 900 reports in order for a separate system can ingest and place into the document repository.

360 View System Administrator and Business Analyst

• Jul 2016 - Sep 2021

•In charge of the 360 View system for Commonwealth Bank and Trust. o In charge of report template creation for specific needs of any branch of the company.•I am the liaison for the 360 view product, meeting with employees and managers to discuss improvements in the system and meeting with 360 View to create solutions for those needs.•Create special reports and documents for the use of the company. o Several Query based reports for various departments including finance, Private Lending, and Retail. o Use Cases, Case Reports, etc.•In charge of all administrative tasks that apply to the 360 View system including security privileges, employee management, and report scheduling.· In charge of creation of reports for all departments, using SQL management studio and Crystal Reporting.· In charge of keeping report data integrity and within the Onbase system.· Create documentation for all reports for use of employees to identify their reporting needs.o Documents include what data is being pulled, the time ranges being used, and the parameters for which the data is being pulled.

Network Operation Center Technician Intern

• Jan 2016 - Jul 2016

o Work on support tickets to ensure system run smoothly for employees.o Create and maintain virtual machines using Teradici PCoIP management and VMware view Administrator.o Image PC’s to be ready to use by employees, install appropriate departmental software.o Create and maintain groups, emails, users, and computers using Active Directory and Microsoft Exchange.o Install server hardware and hardware at branches (UPS’s, computers, phones.)

Technology Specialist

• Oct 2013 - Mar 2015

I was in charge of all types of technology upgrades and asset monitoring. I was also in charge of Technical Support for all the employees, as well as technical writing including guideline writing. I was the main contributor in the monitor swap project which tasked me with changing over 400 monitors across all of the locations, this was a good experience in time management. I was in charge of all types of technology upgrades and asset monitoring. I was also in charge of Technical Support for all the employees, as well as technical writing including guideline writing. I was the main contributor in the monitor swap project which tasked me with changing over 400 monitors across all of the locations, this was a good experience in time management.

Lifeguard

• May 2012 - Sep 2013

Technology Assistant

• Jun 2011 - Aug 2013

I worked in the IT department during the summers of my high school. During my time there I was tasked with the moving, cleaning, and software upgrading of all the computers in the building. This also included the prepping of over 300 tablet laptop computers for the incoming students. I worked in the IT department during the summers of my high school. During my time there I was tasked with the moving, cleaning, and software upgrading of all the computers in the building. This also included the prepping of over 300 tablet laptop computers for the incoming students.