Systems Analyst

• Jan 2022 - Present

Leading global application tech team to support expansion into the pharmaceutical industry. Responsible for implementing automation and system integration to improve efficiency, increase control and data governance. Tech stack include: ERP(SAP B1), WMS(CODE-SCAN), CRM(SalesForce), Expense management (SAP Concour), BI (PowerBI), Business process automation (TaskCentre),B1UP Leading global application tech team to support expansion into the pharmaceutical industry. Responsible for implementing automation and system integration to improve efficiency, increase control and data governance. Tech stack include: ERP(SAP B1), WMS(CODE-SCAN), CRM(SalesForce), Expense management (SAP Concour), BI (PowerBI), Business process automation (TaskCentre),B1UP

Systems Manager (Metro Group Contract)

• Oct 2021 - Dec 2021

As the Systems Manager for Classic Fine Foods UK Ltd, I was responsible for managing a variety of critical IT systems and infrastructure. This included overseeing the implementation and management of the WMS High Jump, as well as managing the ERP system (SAP Business One 9.3) to ensure smooth operations across the business. Additionally, I managed the servers, hardware, and infrastructure to ensure efficient and reliable performance. This included working with cloud hosting partners to optimize the hosting environment and ensure maximum uptime. As part of my role, I also had ownership of the IT budget and managed procurement for all IT-related equipment and services. I managed the proof of delivery system (POD Father) and EDI (True Commerce) while ensuring seamless integration with Procure Wizard. To maintain excellent data consistency, I worked closely with the Business Analyst to support them in their role. I liaised with third-party support providers to ensure quick resolution of any issues. To ensure system security, I performed regular system vulnerability assessments and completed a cyber threat analysis on the CFF systems. I also managed all IT requests for CFF UK and oversaw the successful implementation of a re-cabling and server upgrade project within a one-week timeframe. Show less

Lead SAP B1 Consultant (Contract)

• Sep 2021 - Dec 2021

ERP In House Consultant (Contract) SAP B1

• Aug 2021 - Oct 2021

As an ERP In House Consultant (Contract) SAP B1 at Europe Snacks UK, I was responsible for the following: • Managing the ERP system (SAP Business One 9.2). • Scoping of System and upgrades plans. • Managing add ons - (B1UP & Beas). • Driving the development of business process documentation and training materials. • Creating Crystal Reports for KPIs. • Improving SAP reporting using SQL & Hanna. • Managing change requests using Jira. • Managing and supporting data integrity using DTW & EDI. • Managing SAP Concur. In this role, I utilised my expertise in SAP Business One to manage the ERP system, ensuring that it was up-to-date and functioning effectively. I also oversaw the scoping of system upgrades, managed add-ons, and developed training materials for the business processes. I contributed to the creation of Crystal Reports for KPIs, as well as improved SAP reporting using SQL and Hanna. Additionally, I was responsible for managing change requests, data integrity, and SAP Concur. Show less

SAP B1 IT Manager

• Nov 2019 - Jul 2021

As the SAP B1 IT Manager at British Board of Agrément (BBA), my main responsibilities included managing the SAP B1 system and creating new UDO, UDT, and UDF using B1UP. I was also responsible for managing the company's infrastructure, software, security, network, and third-party vendors. This involved supporting business processes using Task Centre for Business Process Automation and managing SQL, Hanna Studio, DB management, and creating new environments and databases using Hanna Studio and SQL.I maintained and supported the company's ERP applications and third-party IT systems, and provided an SAP support desk to 170 users and all field-based users within an agreed service level agreement (SLA). I managed cloud and local backups and supported desktop and laptop computers, tablets, and smartphones. Ensuring fully operational IT infrastructure and a suite of network software applications to support the business was also part of my responsibilities.Managing data transfer and migration and controlling data via DTW, including batch data input, data conversion, and generating DTW templates, was another key responsibility. I also managed the local network, DHCP, DNS, Azure AD, ADFS, switches, Windows servers, telecoms, and communications.During my time at BBA, I led SAP integration project and managed PowerBi integration and reports with Hanna/SQL databases. I also took charge of project management, including data migration projects and website integration project using BPA (Task Centre). Show less

SAP / IT Operations

• Oct 2018 - Nov 2019

Working technical knowledge of:SAP Business One Boyum Usability PackageImplementing SAP Business One into end user companyConducting training for SAP B1 Users.Carrying out testing.Report Writing – Crystal, SQL, Excel.Microsoft 365, Active Directory and Exchange OnlineInstalling SAP B1 and 3rdparty solutions.VMware & VeeamVPN, firewalls and associated information security processesDelivering high quality, highly available technical infrastructuresWindows Server 2012 onwardsDesktop operating systems (Win 7 / Win 8 / Win 10).Email technologies with Exchange Server 2007 and later, Exchange Online.Email filtering solutions.Windows Server Remote Desktop Services.Hyper-V Virtualisation technologies.Microsoft Office and Integration.Fujitsu Hardware - Primergy Intel based servers and desktopsHP printers.Microsoft SQL Server 2008 and later.Networking and related technologies – Active Directory, DNS, DHCP.WiFi networks.Domain services. Show less

Graduate SAP Consultant

• Sep 2017 - Oct 2018

• Working with SAP ERP products: SAP B1 • Experienced in defining and costing projects • Installing and configuring business applications• Working knowledge of reporting (Crystal reports & SQL)• Responsible for the in-house SAP Business One system• Working with Hana Studio• SAP Business One Boyum Usability Package• Implementing SAP Business One into end-user company• Conducting training for SAP B1 Users.• Carrying out testing• Experience in development of the SAP B1 platform Show less

Sales Executive

• Jan 2017 - Jun 2017

Data Analyst

• Feb 2017 - Apr 2017

Student Representative for IT

• Dec 2014 - Jul 2016

Stock Controller

• Aug 2013 - Mar 2016