Experience

AppRiver

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Solutions Consultant

  • Feb 2017 - Present

  I started working at AppRiver in 2017 as a Support Technician, transitioned to Implementation Sales Engineer in 2019 and was promoted to Senior Implementation Sales Engineer in 2022. In July of 2023 was again promoted to Solutions Consultant. Knowledgeable of Zix-AppRiver products and services with the ability to explain and demonstrate to partners and clients, both internal and external Created migration plans for customers looking to move into the cloud and implemented Zix-AppRiver… Show more I started working at AppRiver in 2017 as a Support Technician, transitioned to Implementation Sales Engineer in 2019 and was promoted to Senior Implementation Sales Engineer in 2022. In July of 2023 was again promoted to Solutions Consultant. Knowledgeable of Zix-AppRiver products and services with the ability to explain and demonstrate to partners and clients, both internal and external Created migration plans for customers looking to move into the cloud and implemented Zix-AppRiver Secure Cloud suite products Conducted on-boarding of new clients to Zix-AppRiver’s Systems Able to troubleshoot complex problems for AppRiver customers while providing phenomenal customer service Experience resolving technical issues via live remote session, telephone and email correspondence Familiar with interfaces utilized by AppRiver, including: Customer Portal, Supportal, Microsoft Office Portal and Exchange Admin Center Show less I started working at AppRiver in 2017 as a Support Technician, transitioned to Implementation Sales Engineer in 2019 and was promoted to Senior Implementation Sales Engineer in 2022. In July of 2023 was again promoted to Solutions Consultant. Knowledgeable of Zix-AppRiver products and services with the ability to explain and demonstrate to partners and clients, both internal and external Created migration plans for customers looking to move into the cloud and implemented Zix-AppRiver… Show more I started working at AppRiver in 2017 as a Support Technician, transitioned to Implementation Sales Engineer in 2019 and was promoted to Senior Implementation Sales Engineer in 2022. In July of 2023 was again promoted to Solutions Consultant. Knowledgeable of Zix-AppRiver products and services with the ability to explain and demonstrate to partners and clients, both internal and external Created migration plans for customers looking to move into the cloud and implemented Zix-AppRiver Secure Cloud suite products Conducted on-boarding of new clients to Zix-AppRiver’s Systems Able to troubleshoot complex problems for AppRiver customers while providing phenomenal customer service Experience resolving technical issues via live remote session, telephone and email correspondence Familiar with interfaces utilized by AppRiver, including: Customer Portal, Supportal, Microsoft Office Portal and Exchange Admin Center Show less



Bonefish Grill

• Restaurants
• 700 & Above Employee

• Server

  • May 2011 - Feb 2017

  Worked tirelessly to satisfy guests' needs as well as exceed their expectations. Valued the importance of working as a team with my coworkers. Striving to establish connections with my colleagues to further strengthen our commitment to customer satisfaction. Worked tirelessly to satisfy guests' needs as well as exceed their expectations. Valued the importance of working as a team with my coworkers. Striving to establish connections with my colleagues to further strengthen our commitment to customer satisfaction.