Client CIO

• Jan 2019 - Present

Client CIO, implemented large networks, achieved an above-average customer satisfaction rating, using Meraki equipment for 100+ users in each location from project scoping to management· Generated network service with no downtime for 40+ clients through providing straightforward technical recommendations, handling technical escalation, and creating networking opportunities to improve offerings.· Ensured delivery of project services at 100%.· Assigned and delegated technical tasks and performance goals to engineers under my team while mentoring, training, and coaching 10+ additional engineers.· Completed all projects and tickets within assigned timeframes without delays, including 365 migrations, new Exchange servers with little downtime, and VMWare setups with Dell SAN attachments.

Senior System Engineer

• Nov 2005 - Dec 2018

Senior Systems Engineer, designed and implemented solutions to meet business needs.· Led Level-3 escalations for Windows Server, VMware, Exchange, PaloAlto Firewalls, and Storage Systems for 2 Data Centers, which included a combined server count of 100+.· Developed SOPs to build, implement, and support the NetApp File System used for File Sharing, Volume configuration, and Backups/Snapshots. This led to improved infrastructure supporting for new engineers and third-party vendors with a 20% efficiency increase.· Designed and deployed Exchange systems and database availability groups to an offsite location and maintained up-to-date replication with 99.9% uptime.· Implemented and managed Zerto replication to an offsite data center along with Veeam backups for VMware.

Senior Consultant / Engineer

• Dec 1999 - May 2005

MANAGER, NETWORKING AND TECHNICAL PROJECTS

• Jun 1999 - Dec 1999

DATA PROCESSING TECHNICIAN SECOND CLASS

• Jan 1993 - Jun 1999