Client Chief Information Officer (CIO)

• Jan 2018 - Present

• Design on-premises and cloud-based technology solutions for clients. Establish standards and create project workbooks including scope of project, high-level and detailed designs into quotable project plans. Achieved $1M in client accepted proposals encompassing 60+ clients and stakeholders. • Incorporate process controls and solutions to mitigate business risks, ensuring delivery of project services stay within 100% of budget and time allocations. • Provide leadership for a multitude of clients for developing their long-term strategic plans and solutions, including the management and oversite of numerous projects to include network design and deployments, cloud-based infrastructure, and email migrations (e.g., O365).• Direct and project engineer the implementations of Cisco Meraki network and VPN deployments including switches, wireless, and network segmentation for security purposes. • Design and direct complete network replacements (rip and replace) which includes firewalls, switches, WAPs, remote access, VLAN configurations, vendor management, patching, and SSID Configurations. • Complete all projects and tickets within assigned timeframes, including implementation of O365 migrations, mitigating downtimes. • Issue performance goals and train engineers for a Field Engineering team consisting of 15+ engineers on key performance indicators for process and operations improvements. Provide leadership on technical tasks delegation and assignments with oversight to ensure adherence to standard operating procedures. • Provide leadership for numerous clients ranging from financial, construction to manufacturing for setting technology direction, current and future budget planning, saving 10% - 30% in year-over-year maintenance costs.• Identify client product solution gaps, increasing client productivity by an average of 30%.• Direct partnerships with hardware and software vendors to procure needed infrastructure, networking, and cloud-based technologies.

Senior Systems Engineer

• Nov 2006 - Dec 2017

• Led implementation of Zerto replication of 115 VMWare servers to an offsite disaster recovery location in Denver from Boston.• Researched performance metrics and used data to change DAG structure and settings within Exchange, improved DAG performance by 20% • Improved recovery response time at continuity site using run books and system pre-canned scripts, increased response time by 40% • Identified multicast issues on the network for certain SQL applications resulting in SQL performance enhancement • Managed Level-3 escalations for Windows Server, VMware, Exchange, Palo Alto Firewalls, and storage systems for 2 data centers, contained more than 100 servers • Developed Disaster Recover and Business Continuity SOPs for engineers to improve infrastructure support for NetApp file sharing and backup systems, follow through efficiency went up 20% • Design and implement integrated IT solutions by close collaboration with clients, analyzing current systems and engineering innovative and appropriate solutions. • Develop and implement procedures designed to evaluate and streamline system maintenance requirements programs, greatly improving efficiency and cost effectiveness of critical IT systems and methods used.• Key player in the testing, integration, deployment and support of various software and hardware products and systems. • Managed a $2M budget for the trade floor and other technical areas. • Coordinated and managed all circuits and vendors for upgrades and new installs. • Established, managed and maintained the disaster recovery site. • Created standards and procedures for testing and builds for new desktops/laptops and servers. • Provided market data support, installations and troubleshooting. • Managed and maintained 20+ Microsoft Windows servers for various applications and functions, including Cisco switches, firewalls, wireless devices and VPN.

Senior Consultant / Engineer

• Dec 1999 - May 2005

MANAGER, NETWORKING AND TECHNICAL PROJECTS

• Jun 1999 - Dec 1999

DATA PROCESSING TECHNICIAN SECOND CLASS

• Jan 1993 - Jun 1999