Experience

Robt. Jones Holdings Ltd.

• New Zealand
• Leasing Non-residential Real Estate
• 1 - 100 Employee

• Operations Manager

  • Aug 2021 - Present



City Care

• Estimator

  • Jun 2013 - Aug 2021

  I currently manage the delivery of the day-to-day facilities management for Wellington City Council, within the City Housing portfolio which covers a diverse range of residential accommodation of 2,500 properties. Occasional assistance of other key portfolio’s within the wider FM Business. This requires detail reporting, client and contractor liaison, project management and solutions provision for a portfolio with a high public exposure.Key Responsibilities Manage the contract relationship  Prepare detailed Monthly Contract Report, detailing all activity and performance  Provide weekly Operational reporting on current jobs  Financial management including accruals for both revenue and expenses Quotation Management to client base for Discretionary and Renewal work streams Manage insurance claims within the portfolio including site visits to assess damage and quotations to insurer Carrying out weekly audits on cleaning and ground maintenance of portfolio sites to ensure that contract obligations are met Manage the Annual Surveys of Life Safety Systems for compliance purposes including access requirements across 2,500 properties  Attend weekly operation and project meetings  Manage BWOF/Compliance Issues Induct new employees and sub-contractors into City Care and WCC H&S register and carrying out H&S site audits to ensure compliance within policy  Processing of invoices checking against quotes received and carrying out 10% QAAchievements Project managed review of Schedule of Rates to WCC Co-ordinated the condition assessment ; on site inductions; and all communication to tenants for 1550 properties capturing asset data, collating and submitting into asset register (18 month project) Carried out condition assessment of 1200 properties which included site measure of all components, collating and calculating measurements and inputting into spreadsheet format for asset register (15 month project).



Wellington City Council

• New Zealand
• Government Administration
• 700 & Above Employee

• Maintenance Projects Co-ordinator

  • Dec 2005 - Jun 2008

  Responsibilities Carry out facilities management with budget of up to 1.5 million Manage the maintenance of 2,500 properties ensuring all properties meet earthquake standards and building compliance regulations Oversee and approve works ensuring properties are returned to City Housing in line with budget and the property is ready let in a suitable condition Audit of works to ensure all work has been carried out to a good tradesman like standard Project management of upgrades to buildings including lifts, exterior painting, fire alarm installations, internal redecorations, re-roofing, shower installations, vinyl upgrades and hot water cylinder installation Leak identification and investigation Deal with contractor issues including Health and Safety reporting using IMPAC system  Oversee the compliance of all buildings and complexes checking the monthly owners reports and signing off compliance reports to proceed with work  Attend monthly operation meetings and weekly meetings with all key staff and contractors as well as trade supervisors and compliance staff to ensure the smooth operation of the business  Manage spreadsheets on actual verses budget for all projects with weekly reporting to managementAchievements Managing the tender including the project managing for the exterior painting of a large complex, budget value $800,000 approx Project managed rewiring of 20 properties budget value $190,000 (2007) Project managed rewiring of 8 properties budget value $70,000 (2007)

• Property Advisor

  • Sep 2003 - Dec 2005

  Responsibilities Lease management Arranging fire warden training for Council staff including debriefs to wardens after trial evacuations Carrying out trial evacuations for Civic Estate buildings and implementing changes to ensure that building services are in line with fire regulations  Ensuring that all building warrant of fitness are issued prior to expiry and all IQP inspections are carried out within the Property portfolio Project management of moves of business units within Council Ensuring all works within the portfolio are carried out in line with the condition assessments and the asset management plan and works are within set budget  Facilities management Contract management Building relationships with commercial tenants within the portfolio.