Aaron Mathew

Manager - Operations And GSOC Training at Jaguar Security Services Pvt. Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Trivandrum, Kerala, India, IN

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Credentials

  • Cultivating Relationships with Your Peers
    Skillsoft
    Dec, 2022
    - Oct, 2024
  • Dealing with Customer Service Incidents and Complaints
    Skillsoft
    Dec, 2022
    - Oct, 2024
  • Effective Stakeholder Communications for Technology Professionals
    Skillsoft
    Dec, 2022
    - Oct, 2024
  • Embracing a Customer-obsessed Mentality
    Skillsoft
    Dec, 2022
    - Oct, 2024
  • Expert Insights on Continuous Learning
    Skillsoft
    Dec, 2022
    - Oct, 2024
  • Expert Insights on Customer Relationships
    Skillsoft
    Dec, 2022
    - Oct, 2024
  • Harnessing the Power of Pressure: Building Resilience When It Matters Most
    Skillsoft
    Dec, 2022
    - Oct, 2024
  • Remaining Tactful and Diplomatic under Pressure
    Skillsoft
    Dec, 2022
    - Oct, 2024
  • Using Business Etiquette to Increase Your Professionalism
    Skillsoft
    Dec, 2022
    - Oct, 2024
  • Load And Trim License
    Directorate General of Civil Aviation (DGCA)
    Aug, 2021
    - Oct, 2024

Experience

  • Jaguar Security Services Pvt. Ltd.
    • India
    • Security and Investigations
    • 200 - 300 Employee
    • Manager - Operations And GSOC Training
      • Mar 2023 - Present

      As a Manager - Operations and GSOC Training at Jaguar Securities Bangalore, I am responsible for leading and managing the operations team while overseeing the global security operations center (GSOC) training. In this role, I work closely with other departments to ensure smooth operations, effective communication, and efficient processes that align with the organization's objectives. My duties include analyzing and improving existing processes, identifying opportunities for growth and development, and providing leadership and guidance to my team. Additionally, I am responsible for creating and delivering GSOC training programs to enhance the skills and knowledge of our employees, ensuring they are equipped to handle any security-related situations that may arise. Overall, my role as Manager - Operations and GSOC Training at Jaguar Securities Bangalore has enabled me to make a significant impact on the organization's success by driving operational excellence and ensuring the safety and security of our employees and clients. Show less

  • Accenture
    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Information Technology Operations Analyst
      • Dec 2022 - Mar 2023

    • HR delivery Support
      • Jul 2022 - Dec 2022

  • IndiGo (InterGlobe Aviation Ltd)
    • India
    • Airlines and Aviation
    • 700 & Above Employee
    • Sr Executive Customer Service Ramp
      • Aug 2021 - Dec 2022

    • Ramp Executive
      • Jun 2017 - Jan 2022

Education

  • Noorul Islam University
    Bachelor of Engineering - BE, Aeronautical/Aerospace Engineering Technology/Technician
    2012 - 2016

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